MentorCity

Spec sheet

What it does

MentorCity is cloud mentoring software connecting mentors and mentees for organizations, associations, schools, nonprofits and governments.Read 15 Oct 2026 · mentorcity.com

Product

MentorCity is a software platform for organizations to create, manage, and grow structured mentoring programs.Read 29 Sep 2026 · mentorcity.com

Audience

The platform is used by companies, professional associations, schools, non-profits, and government organizations.Read 29 Sep 2026 · mentorcity.com

Integrations

Officially highlighted integrations include Azure, Stripe, SAML, OAuth, two-factor authentication, Google Workspace, Zoom and Microsoft services.Read 15 Oct 2026 · mentorcity.com

Mobile apps

MentorCity offers iPhone/iPad and Android apps, with the Android listing showing at least 5,000 downloads.Read 15 Oct 2026 · play.google.com

Security

MentorCity says data is encrypted in transit and at rest, third-party security testing is conducted regularly, and participant data is backed up daily.Read 29 Sep 2026 · mentorcity.com

Privacy

Its privacy policy says data is stored in a secure Canadian data centre, encrypted in transit with 256-bit SSL and at rest, and backed up daily.Read 29 Sep 2026 · mentorcity.com

Support

Capterra lists phone, chat, help desk, FAQs, knowledge base, live online training, webinars, documentation and videos as support resources.Read 15 Oct 2026 · capterra.com

Headquarters

Thornhill, Ontario, CanadaRead 23 Sep 2026 · mentorcity.com

Founded

2011Read 23 Sep 2026 · mentorcity.com

Agreements

Administrators can create mentoring agreements covering purpose, duration and commitment, and update them during a relationship.Read 15 Oct 2026 · mentorcity.com

AI controls

Administrators can enable the Lexa AI mentor per program, participants can opt into AI notetaking, and MentorCity says AI data is not used to train models or shared across organizations.Read 15 Oct 2026 · mentorcity.com

API and extensibility

The integrations page displays an API integration option and describes profile, calendar and email synchronization, but no public endpoint specification or SDK is provided there.Read 15 Oct 2026 · mentorcity.com

Communication

The platform provides instant messaging, chat history, discussion forums and file sharing.Read 15 Oct 2026 · mentorcity.com

Company facts

LinkedIn lists MentorCity as a privately held Toronto information-technology company founded in 2011 with 2–10 employees.Read 15 Oct 2026 · linkedin.com

Documentation

The official Foundation Guide covers administration, matching, reports, content, courses, resources, surveys, dashboards and implementation.Read 15 Oct 2026 · mentorcity.com

Encryption and backups

The privacy policy states 256-bit SSL in transit, encryption at rest, security monitoring and daily backups.Read 15 Oct 2026 · mentorcity.com

Goals

Participants or administrators can define goals and track progress against them.Read 15 Oct 2026 · mentorcity.com

Goals and agreements

Participants can set and track goals, and administrators can customize mentoring agreements for each program.Read 29 Sep 2026 · mentorcity.com

Group mentoring

Administrators can create groups containing multiple mentors and mentees with group discussions, meetings and video.Read 15 Oct 2026 · mentorcity.com

Learning content

Resource libraries support courses with modules, videos, documents, interactive content, badges and events.Read 15 Oct 2026 · mentorcity.com

Learning resources

The platform supports courses, a resource library, and event management, including courses with multiple content modules.Read 29 Sep 2026 · mentorcity.com

Limit: communication

Reviewers report that some mentors do not respond and request private chat or better meeting-link integration with external calendars.Read 15 Oct 2026 · g2.com

Limit: interface and performance

G2 feedback mentions occasional lag and asks for interface improvements and more advanced search filters.Read 15 Oct 2026 · g2.com

Limit: matching quality

Some G2 reviewers say suggested mentors do not always fit requested expertise, requiring manual profile sorting.Read 15 Oct 2026 · g2.com

Limit: reporting

Capterra reviewers cite learning-curve issues and limitations in analytics sorting, customization and feedback exports.Read 15 Oct 2026 · capterra.com

Maker and address

The legal footer identifies MentorCity Inc.; its contact page gives 8171 Yonge Street, Suite 252, Thornhill, Ontario, Canada.Read 15 Oct 2026 · mentorcity.com

Matching

Its matching system supports self-matching, administrator matching or a hybrid approach, with configurable criteria and match previews.Read 15 Oct 2026 · mentorcity.com

Notable news

MentorCity published an article dated February 23, 2026 about Shawn Mintz discussing mentoring’s impact in a podcast.Read 15 Oct 2026 · mentorcity.com

Praise: automation

Reviewers say automated matching and relationship tracking reduce manual administrative work and save time.Read 15 Oct 2026 · g2.com

Praise: support

Reviewers frequently praise responsive, knowledgeable and courteous customer support.Read 15 Oct 2026 · capterra.com

Praise: usability

G2 and Capterra reviewers repeatedly describe the interface as easy to use and the platform as straightforward to administer.Read 15 Oct 2026 · g2.com

Privacy controls

MentorCity says it does not sell or share personal data, limits tenant access to that tenant’s members and processes deletion requests within 30 days.Read 15 Oct 2026 · mentorcity.com

Rating on Apple App Store

3.9 out of 5 from 8 ratings.Read 15 Oct 2026 · apps.apple.com

Rating on Capterra

4.7 out of 5 from 34 reviews; ease of use is 4.7 and customer service is 4.9.Read 15 Oct 2026 · capterra.com

Rating on G2

4.2 out of 5 from 10 reviews.Read 15 Oct 2026 · g2.com

Rating on GetApp

4.7 out of 5 from 34 reviews, with a 9.2 out of 10 likelihood-to-recommend score.Read 15 Oct 2026 · getapp.com

Reporting

Administrators can filter, analyze and export reports covering meetings, mentoring hours, goals and engagement.Read 15 Oct 2026 · mentorcity.com

Scale

MentorCity says its programs range from pilots with a few dozen participants to global programs with tens of thousands of users.Read 29 Sep 2026 · mentorcity.com

Scheduling

Built-in scheduling lets mentors and mentees book meetings using integrated calendars.Read 15 Oct 2026 · mentorcity.com

Security storage

MentorCity says participant data is stored in a Canadian data centre with regular audits and SSAE-16 compliance.Read 15 Oct 2026 · mentorcity.com

System requirements

The iOS app requires iOS or iPadOS 13 or later; Mac use requires macOS 13 and an Apple M1 or later.Read 15 Oct 2026 · apps.apple.com

Video

Integrated video conferencing includes optional AI meeting notetaking.Read 15 Oct 2026 · mentorcity.com

Video and AI

Built-in video conferencing includes AI notetaking, and users can schedule meetings within the platform.Read 29 Sep 2026 · mentorcity.com

Plans and prices

Every MentorCity plan and price →

Where Specifiction places it

• Mentoring Software#2 of 259.0