Mentorloop

Spec sheet

What it does

Mentorloop is a cloud platform for creating, administering and measuring organizational mentoring programs, including matching, goals, communication and progress tracking.Read 15 Oct 2026 · gartner.com

Purpose

Mentorloop provides mentoring software for companies, universities, government, industry associations, charitable foundations and other organizations.Read 1 Oct 2026 · mentorloop.com

API

Mentorloop states that its API powers integrations and directs prospective integrators to contact the company; no public developer portal or SDK is listed.Read 15 Oct 2026 · mentorloop.com

Integrations

Listed integrations include Gmail, Outlook, Slack, Zoom, Microsoft Teams, Apple iCloud, Google and Microsoft calendars, Salesforce, SAP SuccessFactors, BambooHR and Oracle.Read 15 Oct 2026 · mentorloop.com

Mobile apps

Mentorloop has native iOS and Android apps for participants.Read 1 Oct 2026 · helphub.mentorloop.com

Security

Mentorloop says it is Cyber Essentials certified, GDPR compliant and ICO registered, encrypts data in transit with TLS 1.2 or higher and at rest, and hosts on Amazon and Google infrastructure.Read 15 Oct 2026 · helphub.mentorloop.com

Founded

2016Read 28 Sep 2026 · mentorloop.com

Company

Mentorloop is a Certified B Corp and says it has been female founded since 2016.Read 1 Oct 2026 · mentorloop.com

Accessibility

The pricing comparison identifies WCAG 2.2 compliance for both Pro and Enterprise.Read 15 Oct 2026 · mentorloop.com

AI assistants

Mentorloop Intelligence includes Loopy for participants, Coco for coordinators, Smart Match Copilot, meeting agendas, meeting transcription, survey summaries and match explanations.Read 15 Oct 2026 · helphub.mentorloop.com

AI controls

AI features are optional and user-controlled; data sent to the AI is not stored outside Mentorloop and is not used to train AI models.Read 1 Oct 2026 · mentorloop.com

AI data handling

Mentorloop says AI processing runs in its AWS environment, personally identifiable information is not shared outside Mentorloop and customer data is not used to train models for other customers or the public.Read 15 Oct 2026 · helphub.mentorloop.com

AI matching

Smart Match can use free-text goals, skills and aspirations, while Match Rationale explains why a pairing was suggested.Read 15 Oct 2026 · helphub.mentorloop.com

Analytics

The product provides live dashboards, sentiment tracking, surveys, PDF reporting and monthly digests for program evaluation.Read 15 Oct 2026 · mentorloop.com

Android app

The Android app lets account holders track mentoring relationships, share files and manage meeting schedules; Google Play shows 1K+ downloads and an active Mentorloop account is required.Read 15 Oct 2026 · play.google.com

Authentication

Mentorloop supports password login, Google and LinkedIn social sign-on, and SAML/OIDC single sign-on, with MFA for staff administrators.Read 1 Oct 2026 · helphub.mentorloop.com

Company facts

LinkedIn lists Mentorloop as privately held, founded in 2016, headquartered in Richmond, Victoria and employing 11–50 people.Read 15 Oct 2026 · linkedin.com

Company identity

The legal entity named in Mentorloop terms is Mentorloop Pty Ltd, ACN 612 069 119, with an address at 4 Regent Street, Richmond, Victoria, Australia 3121.Read 15 Oct 2026 · mentorloop.com

Core features

All programs include unlimited matches, 24/7 online support, manual matching, goal setting, video and chat, sentiment tracking, activity tracking, guided resources, calendar integration, a live dashboard and Mentorloop Milestones.Read 1 Oct 2026 · mentorloop.com

CRM/HRIS integration

Enterprise customers can connect REST-based CRM or HRIS systems using OAuth 2.0, API keys or basic authentication, with bidirectional participant data flows.Read 15 Oct 2026 · helphub.mentorloop.com

Dashboards

Coordinator dashboards show Participants, Matching, Milestones, Sentiment and Highlights with live program indicators.Read 15 Oct 2026 · helphub.mentorloop.com

Documentation and support

The Help Hub contains participant, coordinator, milestone, AI, integration and security articles; plans list 24/7 online support, while Enterprise adds dedicated specialists and integration support.Read 15 Oct 2026 · mentorloop.com

Enterprise matching

Enterprise Smart Match measures compatibility across the entire cohort to produce equitable matching at scale.Read 1 Oct 2026 · mentorloop.com

Goals and recognition

Participants can set goals, earn achievement badges, send Kudos and share badges to LinkedIn.Read 15 Oct 2026 · helphub.mentorloop.com

Hosting and residency

Application data centers are in Sydney, London and Ohio, with a program hosted in the data center matching the customer's primary location.Read 1 Oct 2026 · helphub.mentorloop.com

Limit: customization

G2 reviewers report that deep reporting customization can feel rigid and that the interface looks somewhat basic.Read 15 Oct 2026 · g2.com

Limit: integrations and engagement

Software Advice reviews mention missing Teams integration in some deployments, low participation incentives and difficulty getting unresponsive people to engage.Read 15 Oct 2026 · softwareadvice.com

Limit: notifications

A Capterra review complains about receiving too many email notifications and frequent requests for ratings.Read 15 Oct 2026 · capterra.com

Limit: participant pool

Software Advice reviewers report that a small organization-specific mentor pool can make finding suitable matches difficult.Read 15 Oct 2026 · softwareadvice.com

Matching

The platform supports coordinator-driven manual matching, participant self-matching and an equitable algorithm that evaluates the whole cohort.Read 15 Oct 2026 · mentorloop.com

Milestones

Loop-based milestones guide participants from matching through first meeting, joint growth and completion, with different tasks for mentors and mentees.Read 15 Oct 2026 · helphub.mentorloop.com

Momentum tools

Mentorloop Milestones track pair progress automatically, while Nudges send guidance based on participant engagement.Read 1 Oct 2026 · mentorloop.com

Notable news: G2 recognition

In a February 19, 2026 post, Mentorloop said it ranked #14 in G2 Best Australia and New Zealand Products and #44 in Best APAC Products 2026.Read 15 Oct 2026 · mentorloop.com

Ownership and licence

Mentorloop terms state that Mentorloop owns or licenses site copyright and retains intellectual-property rights in the service, technology, templates and dashboards.Read 15 Oct 2026 · mentorloop.com

Praise: centralized mentoring workflow

G2 reviewers praise the clean dashboard, scheduling, chat history, shared goals and resources for reducing administrative work.Read 15 Oct 2026 · g2.com

Praise: usability and support

Software Advice reviewers repeatedly describe the interface as intuitive and praise responsive, helpful customer support.Read 15 Oct 2026 · softwareadvice.com

Rating on Apple App Store

3.7 out of 5 from 3 ratings.Read 15 Oct 2026 · apps.apple.com

Rating on Capterra

4.7 out of 5 from 67 reviews.Read 15 Oct 2026 · capterra.com

Rating on G2

4.4 out of 5 from 551 reviews.Read 15 Oct 2026 · g2.com

Rating on Gartner Peer Insights

No reviews are listed.Read 15 Oct 2026 · gartner.com

Rating on GetApp

4.7 out of 5 from 67 reviews.Read 15 Oct 2026 · getapp.com

Rating on Software Advice

4.7 out of 5 from 67 reviews.Read 15 Oct 2026 · softwareadvice.com

Recognition

Programs include peer-awarded Kudos badges and automatically awarded Achievement badges; Enterprise adds Custom Program Badges.Read 1 Oct 2026 · mentorloop.com

Reporting

Enterprise provides data collection, Sentiment, Custom Surveys, AI-powered Survey Summaries, custom reports, monthly digests and one-click PDF downloads.Read 1 Oct 2026 · mentorloop.com

Scheduling and communications

The platform supports two-way calendar integrations, preferred video conferencing, in-Loop messaging and Slack notifications.Read 1 Oct 2026 · mentorloop.com

SSO

Enterprise supports SAML 2.0 single sign-on with Microsoft Azure Active Directory and Okta, plus SCIM deprovisioning documentation in the Help Hub.Read 15 Oct 2026 · mentorloop.com

System requirements

The Apple listing requires iOS 14.3 or later and iPadOS 14.3 or later; the service is offered through desktop, tablet and mobile access.Read 15 Oct 2026 · apps.apple.com

Plans and prices

Every Mentorloop plan and price →

Where Specifiction places it

• Talent Marketplace Software#3 of 268.8
• Mentoring Software#4 of 258.7