mHelpDesk vs TradeOS
mHelpDesk
mhelpdesk.comTradeOS
tradeoperatingsystems.comSide by side
| Figure | mHelpDesk | TradeOS |
|---|---|---|
| Price from | $169/mo | $149/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Plumbing Software | 8.8 (#3) | 8.3 (#15) |
| Customer portal | Yes | The product includes a self-service customer portal link. |
| Headquarters | Indianapolis, Indiana, United States | Imperial, Missouri, United States |
| QuickBooks integration | QuickBooks synchronization supports Desktop and Online, but only one can be selected at a time. | QuickBooks Online synchronization covers customers, invoices and payments, with TradeOS as the source and one-way export to QuickBooks. |
| Rating on Apple App Store | 3.5 out of 5 from 198 ratings | Not enough ratings or reviews to display an overview |
| Rating on G2 | 4.0 out of 5 from 146 reviews | 0.0 out of 5 from 0 reviews |
| Support | The maker lists toll-free phone support, email support, onboarding success coaches, and training resources. | The listed support contact is [email protected] and 314-681-5870; Growth includes priority email support and Scale includes priority phone and email support. |
| What it does | mHelpDesk is hosted field-service software automating customer contact, scheduling, communication and billing. | TradeOS is field-service software for electrical, HVAC, plumbing and other trade-service shops that coordinates calls, jobs, technicians, invoices and payments. |
Plans
TradeOS
- Starter$149 a month
- Growth$399 a month
- Scale$1,250 a month
- EnterprisePriced on request
In their own words
mHelpDesk
mHelpDesk is field service management software that automates customer contact, scheduling, communication, and billing. Its workflow covers jobs from lead and estimate through job management, invoicing, and customer payment. The calendar lets teams view jobs, schedule staff, assign work, create events, and color-code staff and teams. Customers can choose a service, preferred staff member, and available appointment time through online booking that can be added to a business website. The software supports recurring jobs, invoicing and payments, and a customer portal. It connects with either QuickBooks Desktop or QuickBooks Online, with only one version selectable at a time. Past QuickBooks estimates and invoices are not imported; the maker says the product integrates with QuickBooks rather than replacing it. Listed payment processor options are Square, Stripe, Authorize.Net, and PayPal. Access is available on Android, iOS, macOS, and the web. Plans are Pro at $169 a month for 3 users, Growth at $249 a month for 8 users, and Success at $374 a month for 10 users.
TradeOS
TradeOS has no write-up on Specifiction yet; its figures are above.