mHelpDesk vs Tradify

mHelpDesk is field service management software that automates customer contact, scheduling, communication, and billing. Its workflow covers jobs from lead and estimate through job management, invoicing, and customer payment. The calendar lets teams view jobs, schedule staff, assign work, create events, and color-code staff and teams. Customers can choose a service, preferred staff member, and available appointment time through online booking that can be added to a business website. The software supports recurring jobs, invoicing and payments, and a customer portal. It connects with either QuickBooks Desktop or QuickBooks Online, with only one version selectable at a time. Past QuickBooks estimates and invoices are not imported; the maker says the product integrates with QuickBooks rather than replacing it. Listed payment processor options are Square, Stripe, Authorize.Net, and PayPal. Access is available on Android, iOS, macOS, and the web. Plans are Pro at $169 a month for 3 users, Growth at $249 a month for 8 users, and Success at $374 a month for 10 users.

Tradify is job management software for trades and service businesses. It brings inquiries, quotes, jobs, staff, invoices, and payments into one app, with tools for estimating, job tracking, timesheets, and staff scheduling. Its scheduler assigns staff, helps plan routes, and syncs with Google Calendar. Tradify lists integrations with Xero, QuickBooks, and Stripe. The Lite plan costs $47 a month per user and includes job management, scheduling, quoting, invoicing, online payments, and accounting sync. Pro costs $51 a month per user and adds inquiry tools, job files and photos, recurring jobs, timesheets, and subcontractor scheduling. Plus costs $61 a month per user and adds SmartRead for Bills, SmartWrite, service reminders, job tasks, purchase orders, bulk invoicing, kit bundles, and reporting. Custom pricing is by request. A 14-day trial includes all features and does not require a credit card; there is no free plan. Tradify is available on Android, iOS, macOS, web, and Windows. The maker says paid accounts require two-step security with login codes delivered by SMS. Its API page says there is no official public API or documented third-party webhooks.