Tradify

Tradify is job management software for trades and service businesses, built to connect customer inquiries with quotes, scheduled work, invoicing, and payment. It is strongest for contractors who want those workflows in one system; teams that need offline access or custom integrations should look elsewhere.

Overview

Tradify follows work from inquiry and estimate through job tracking, staff scheduling, invoice, and payment. That joined-up workflow can reduce the administrative handoffs of running separate tools for each stage. Its API limitation is consequential for businesses that rely on custom connections: Tradify has no official public API or documented third-party webhooks.

The scheduler assigns staff, supports route planning, and syncs with Google Calendar. Tradify also integrates with Xero, QuickBooks, and Stripe. Paid accounts require two-step login security with codes sent by SMS. The company says it hosts data on Microsoft Azure with real-time backups and makes additional daily backups to AWS; it also advertises free one-on-one training and phone support.

Key features

Job and field workflows

Estimating, quoting, inquiry management, job tracking, timesheets, and staff scheduling cover the main administrative cycle for a trade business. Recurring jobs are supported, making Tradify more suitable for repeat service work than a system limited to one-off jobs. Online payments and accounting integrations keep billing connected to the job workflow, although businesses needing their own API-based integrations will hit a clear constraint.

Plus-plan tools

Plus adds SmartRead for Bills, which uses AI to capture costs, and SmartWrite, which generates descriptions and improves writing. It also includes service reminders, job tasks, purchase orders, bulk invoicing, kit bundles, and reporting. These additions are most relevant to businesses that will use the extra office workflows; otherwise, the jump from Pro is hard to justify on features alone.

Pricing

Tradify is paid software, with a 14-day free trial that includes all features and requires no credit card. There is no free plan. Prices are per user per month, so the bill grows with the team:

Lite: $47 USD per user/month. Includes job management, scheduling and Google Calendar sync, quoting and invoicing, online payments, and Xero and QuickBooks Online sync. The Instant Website add-on costs $12/month. Lite is the entry point for teams that need core job and billing workflows, but it omits recurring jobs, timesheets, and inquiry management.

Pro: $51 USD per user/month. Adds custom branding, an inquiry form and email inbox, job files and photos, recurring jobs, timesheets, and subcontractor scheduling. The Instant Website add-on costs $12/month. Pro is the more complete fit for teams coordinating repeat work or subcontractors; it costs $4 more per user/month than Lite.

Plus: $61 USD per user/month. Adds SmartRead for Bills, SmartWrite, service reminders, job tasks, purchase orders, bulk invoicing, kit bundles, and reporting to Pro. The Instant Website add-on costs $12/month. Choose it when those additional office tools justify another $10 per user/month over Pro.

Custom: custom pricing by request, with all Plus features included.

The per-user structure makes seat count an important part of comparing plans, particularly for businesses with larger field teams. The trial offers a way to assess the full feature set before committing, but it does not replace checking the ongoing cost at the number of users you need.

Platforms

Tradify runs on Android, iOS, macOS, web, and Windows, with mobile apps for both Android and iOS. There is no offline mode, so it is a poor fit for work that regularly takes staff beyond reliable connectivity.

Who it's for

Tradify suits trades and service businesses that want inquiries, quotes, jobs, scheduling, timesheets, invoicing, and payments connected in one app. Pro is the practical choice when recurring jobs or subcontractor scheduling matter; Plus makes sense for teams that will use its billing, purchasing, reminder, or AI tools. Businesses with connectivity gaps, API-dependent workflows, or a tight per-seat budget should consider alternatives.

Pros and cons

Pro: The workflow spans inquiries through payments, reducing the need to coordinate those stages across separate systems.

Pro: Google Calendar sync and Xero, QuickBooks, and Stripe integrations connect scheduling, accounting, and payment workflows.

Pro: The 14-day trial includes all features and requires no credit card, so teams can evaluate higher-tier tools before choosing a plan.

Con: No offline mode leaves field staff dependent on connectivity.

Con: Per-user pricing can make a broad team expensive, especially when higher-tier features are needed.

Con: The absence of an official public API and documented third-party webhooks limits custom integration options.

Alternatives

ServiceM8 is worth considering when a free plan matters: its free tier supports one user and 30 jobs per month, with 10 AI uses per day and SMS charged at 10c. Its listed platforms are Android, iOS, and macOS.

WEX FSM has a free plan and focuses on payment processing, card readers, financing, and loan applications. It may suit businesses prioritizing those financial services over Tradify's broader job workflow.

FieldAware is a paid option with a free trial and Android, iOS, web, and API platforms. Jobber is another paid alternative with a free trial and no free plan; its Core plan is $29 a month billed annually for one user, with other commitment terms also offered. Joblogic may be relevant to buyers comparing a £45 a month Standard plan billed annually. mHelpDesk offers a different seat structure, with Pro at $169 a month for three users and Growth at $249 a month for eight users. Fergus and BigChange are also options to compare; their prices are by request or not listed in their supplied plan details.

For trade-specific shortlists, compare Tradify with HVAC software, electrical contractor software, carpet cleaning software, handyman software, plumbing software, and appliance repair software.

Verdict

Choose Tradify if your trade business wants one system for customer inquiries, field scheduling, job administration, and billing, and the per-user cost fits your team. Its breadth and accounting and payment integrations are the case for buying; offline work, custom integration needs, or a large seat count are reasons to choose another tool.