MiaRec vs Voxida Voice Recording Software Suite
MiaRec
miarec.comVoxida Voice Recording Software Suite
accuratealways.comSide by side
| Figure | MiaRec | Voxida Voice Recording Software Suite |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| Linux | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Call Recording Software | 9.0 (#3) | 6.9 (#18) |
| Deployment | MiaRec is offered in cloud and on-premise deployments, with multi-tenant architecture available. | For Cisco environments, Voxida can record calls on premises, in the cloud, or at the edge. |
| Encryption | Audio encryption uses a per-file AES-256 key wrapped by a 2,048-bit RSA key pair, with private keys protected rather than stored in plaintext. | The optional Voxida Encrypt module supports data encryption at rest and in transit and is tailored to the installation, regulations and internal security policy. |
| Founded | 2013 | 2003 |
| Headquarters | Silicon Valley | Half Moon Bay, California, USA |
| Support | Support is provided through [email protected] and a MiaRec Help Desk ticketing system. | Support resources include one-on-one training, a knowledge base, a toll-free support number, web service and remote upgrades. |
Plans
Voxida Voice Recording Software Suite
- Voxida Software SuitePriced on request
- Voxida Voice Recording Software SuitePriced on request
In their own words
MiaRec
MiaRec is an AI-native conversation intelligence platform for contact centers that turns customer interactions into business insights. Conversation Analytics transcribes and summarizes calls, then analyzes sentiment and other signals. Auto QA adds AI scoring, coaching insights and a quality workflow for each interaction. Relationship Management can update records, create follow-ups, and capture buying signals or service issues after calls. The platform derives CSAT, NPS and effort scores from conversation content rather than surveys. Teams can supply recordings by drag-and-drop upload or automated API integration. Native connections include Cisco Webex Calling and Contact Center, Microsoft Teams, Five9, Nice CXone, RingCentral and Twilio. Security controls include automatic data redaction, role-based access with audit logs, encryption, vulnerability monitoring and penetration testing. MiaRec says it follows SOC 2 security standards and is working toward certification. It offers cloud-hosted deployment and the facts also list web, API and self-hosted access. Listed plans require an annual contract and 25-user minimum; Essentials is $25.00 per month. A free trial is available.
Voxida Voice Recording Software Suite
Voxida Voice Recording Software Suite has no write-up on Specifiction yet; its figures are above.