Microsoft Dynamics 365 Sales vs Mosaic AI Self-Service
Microsoft Dynamics 365 Sales
microsoft.comMosaic AI Self-Service
getmosaic.aiSide by side
| Figure | Microsoft Dynamics 365 Sales | Mosaic AI Self-Service |
|---|---|---|
| Price from | $4/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 11 | 1 |
| Spec score · Customer Self-Service Software | 8.6 (#8) | 6.9 (#40) |
| Audience | Microsoft identifies sales leaders and executives, sales representatives and account managers, and sales operations and administrators as audiences for its sales agents. | Mosaic describes Self-Service as built for technical support teams at highly configurable, multi-product enterprises. |
| Integrations | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. | Mosaic says it has 100+ connectors, including Salesforce, Zendesk, Confluence, Google Drive, Slack, and Teams, and requires no data migration. |
| Security | Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions. | The Trust Center says data is encrypted in transit with TLS 1.2/1.3 and at rest with AES 256-bit encryption, and customer data is not used to train LLMs. |
Plans
Microsoft Dynamics 365 Sales
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trialPrice not published
- Dynamics 365 Sales Professional$65 a month
- Dynamics 365 Human Resources$135 a month
- Dynamics 365 Sales Enterprise Edition$105 a month
- Dynamics 365 Sales Premium$150 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65 a year
- Dynamics 365 Sales Enterprise Edition$105 a year
In their own words
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales has no write-up on Specifiction yet; its figures are above.
Mosaic AI Self-Service
Mosaic AI Self-Service has no write-up on Specifiction yet; its figures are above.