Microsoft Dynamics 365 Sales vs Netcore Customer Engagement
Microsoft Dynamics 365 Sales
microsoft.com
Netcore Customer Engagement
netcore.aiSide by side
| Figure | Microsoft Dynamics 365 Sales | Netcore Customer Engagement |
|---|---|---|
| Price from | $4/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 11 | 2 |
| Spec score · Customer Journey Orchestration Software | 8.7 (#4) | 7.6 (#19) |
| Audience | Microsoft identifies sales leaders and executives, sales representatives and account managers, and sales operations and administrators as audiences for its sales agents. | Netcore says it serves B2C brands and lists ecommerce, retail, BFSI, automotive, media and entertainment, travel and hospitality, EdTech, and startups among its target sectors. |
| Founded | 1975 | 1997 |
| Headquarters | Redmond, Washington, USA | Mumbai, India |
| Integrations | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. | Netcore documents a Shopify integration for customer, order, attribute, and event syncing, and a Salesforce integration for bidirectional CRM data sync. |
Plans
Microsoft Dynamics 365 Sales
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trialPrice not published
- Dynamics 365 Sales Professional$65 a month
- Dynamics 365 Human Resources$135 a month
- Dynamics 365 Sales Enterprise Edition$105 a month
- Dynamics 365 Sales Premium$150 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65 a year
- Dynamics 365 Sales Enterprise Edition$105 a year
Netcore Customer Engagement
- EnterprisePriced on request
- GrowthPriced on request
In their own words
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales has no write-up on Specifiction yet; its figures are above.
Netcore Customer Engagement
Netcore Customer Engagement is a paid marketing automation platform for B2C brands, supporting customer acquisition, engagement, and retention. It runs on Android, iOS, and web, with an API also listed. Campaign tools include automatic triggers and message sequences that respond to customer actions. AI-powered automation, segmentation, and customer interests and behavior inform personalized messages, content, and offers. Dashboards monitor interactions in real time and report campaign, engagement, conversion, and behavior insights. All plans include nine channels: email, SMS, WhatsApp, app push, web push, in-app messages, web messages, RCS, and voice. The platform supports mobile app journeys, web personalization, and real-time triggers. Documented integrations include Shopify data syncing and bidirectional Salesforce CRM sync. Security controls include masking, two-factor authentication, IP restrictions, SSO, role-based access, approvals, and customer-managed encryption keys. Data in transit uses HTTPS/TLS 1.2; encryption at rest costs extra. Pricing is custom based on monthly tracked users and feature configuration. There is no free plan, but a 30-day trial is listed.