Netcore Customer Engagement
- 1Runs onAndroid, API, iOS, Web
- 2Costsfree trial
- 3Supported channels9 channels
- 4Orchestration modeboth
- 5Mobile app journeysYes
- 6Web personalizationYes
- 7Real-time triggersYes
Overview
Netcore Customer Engagement is a paid marketing automation platform for B2C brands, supporting customer acquisition, engagement, and retention. It runs on Android, iOS, and web, with an API also listed. Campaign tools include automatic triggers and message sequences that respond to customer actions. AI-powered automation, segmentation, and customer interests and behavior inform personalized messages, content, and offers. Dashboards monitor interactions in real time and report campaign, engagement, conversion, and behavior insights. All plans include nine channels: email, SMS, WhatsApp, app push, web push, in-app messages, web messages, RCS, and voice. The platform supports mobile app journeys, web personalization, and real-time triggers. Documented integrations include Shopify data syncing and bidirectional Salesforce CRM sync. Security controls include masking, two-factor authentication, IP restrictions, SSO, role-based access, approvals, and customer-managed encryption keys. Data in transit uses HTTPS/TLS 1.2; encryption at rest costs extra. Pricing is custom based on monthly tracked users and feature configuration. There is no free plan, but a 30-day trial is listed.
Who it is for
It suits B2C teams that need automated, personalized campaigns across multiple messaging channels. Its listed sectors include ecommerce, retail, BFSI, automotive, media, travel, hospitality, and EdTech.
What is good
- Nine messaging channels are included in every plan.
- Campaigns can trigger from customer actions.
- Dashboards report interactions and conversions in real time.
- Shopify and Salesforce integrations are documented.
- A 30-day trial is available.
What to know first
- No free plan is listed.
- Pricing requires a custom quote.
- Encryption at rest costs extra.
Verdict
Netcore brings campaign automation, personalization, analytics, and nine channels into one B2C engagement platform. The custom pricing and additional charge for encryption at rest are important to clarify before choosing a plan.
Netcore Customer Engagement plans and pricing
All plansCompared on customer journey orchestration software
- Free plan
- Nonetcore.ai
- Supported channels
- 9 channelsnetcore.ai
- Orchestration mode
- bothnetcore.ai
- Mobile app journeys
- Yesnetcore.ai
- Web personalization
- Yesnetcore.ai
- Real-time triggers
- Yesnetcore.ai
Facts
- Purpose
- Netcore describes the platform as AI-powered marketing automation and customer engagement for B2C brands, supporting acquisition, engagement, and retention.netcore.ai · 2 Oct 2026
- Campaign automation
- The platform supports campaigns and automatic triggers, including message sequences activated by customer actions.netcore.ai · 2 Oct 2026
- Personalization
- It uses AI-powered automation, customer segmentation, and customer interests and behavior to personalize messages, content, and offers.netcore.ai · 2 Oct 2026
- Analytics
- Its dashboards monitor customer interactions in real time and provide campaign, engagement, conversion, and customer behavior insights.netcore.ai · 2 Oct 2026
- Messaging channels
- The pricing page says all nine messaging channels are included in every plan: email, SMS, WhatsApp, app push, web push, in-app messages, web messages, RCS, and voice.netcore.ai · 2 Oct 2026
- Integrations
- Netcore documents a Shopify integration for customer, order, attribute, and event syncing, and a Salesforce integration for bidirectional CRM data sync.cedocs.netcore.ai · 2 Oct 2026
- Security controls
- Documented controls include PII and attribute masking, two-factor authentication, IP-based login restrictions, SSO, role-based access control, maker-checker approvals, and customer-managed encryption keys.cedocs.netcore.ai · 2 Oct 2026
- Data encryption
- Netcore CE documentation says data in transit uses HTTPS/TLS 1.2 and that encryption at rest is an additional paid feature.cedocs.netcore.ai · 2 Oct 2026
- Support
- The marketing automation page advertises 24/7 expert support, while the pricing page lists chat support in Growth and a dedicated growth engineer and guided onboarding in Enterprise.netcore.ai · 2 Oct 2026
- Plan limits
- The pricing page gives no numeric plan prices and says pricing is custom based on monthly tracked users and feature configuration.netcore.ai · 2 Oct 2026
- Audience
- Netcore says it serves B2C brands and lists ecommerce, retail, BFSI, automotive, media and entertainment, travel and hospitality, EdTech, and startups among its target sectors.netcore.ai · 2 Oct 2026
- Company scale
- Netcore says it has more than 6,500 global customers and offices in India, the US, UAE, Nigeria, Malaysia, Indonesia, Singapore, the Philippines, and Vietnam.netcore.ai · 2 Oct 2026
Company
- Founded
- 1997netcore.ai · 28 Sept 2026
- Headquarters
- Mumbai, Indianetcore.ai · 28 Sept 2026
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Sources
- netcore.ai/about-us/· checked 2 Oct 2026
- netcore.ai/marketing-automation-platform/· checked 2 Oct 2026
- netcore.ai/pricing-new/· checked 2 Oct 2026
- cedocs.netcore.ai/docs/shopify· checked 2 Oct 2026
- cedocs.netcore.ai/docs/netcore-security· checked 2 Oct 2026
- cedocs.netcore.ai/docs/data-security-policy· checked 2 Oct 2026