Microsoft Dynamics 365 Sales vs Observe.AI Conversation Intelligence
Microsoft Dynamics 365 Sales
microsoft.com
Observe.AI Conversation Intelligence
observe.aiSide by side
| Figure | Microsoft Dynamics 365 Sales | Observe.AI Conversation Intelligence |
|---|---|---|
| Price from | $4/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 11 | 1 |
| Spec score · Support Analytics | 8.8 (#3) | 7.1 (#13) |
| Founded | 1975 | 2017 |
| Headquarters | Redmond, Washington, USA | Redwood City, California, USA |
| Integrations | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. | Observe.AI offers 250+ enterprise integrations connecting CCaaS, CRM, BI, data lakes, APIs, and MCP. |
| Product | Dynamics 365 Sales is a CRM solution that helps sales teams close deals and improve team productivity. | Observe.AI is an agentic AI platform for customer experience that automates conversations, guides human agents, and evaluates 100% of interactions. |
Plans
Microsoft Dynamics 365 Sales
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trialPrice not published
- Dynamics 365 Sales Professional$65 a month
- Dynamics 365 Human Resources$135 a month
- Dynamics 365 Sales Enterprise Edition$105 a month
- Dynamics 365 Sales Premium$150 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65 a year
- Dynamics 365 Sales Enterprise Edition$105 a year
Observe.AI Conversation Intelligence
- Custom enterprisePriced on request
In their own words
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales has no write-up on Specifiction yet; its figures are above.
Observe.AI Conversation Intelligence
Observe.AI Conversation Intelligence has no write-up on Specifiction yet; its figures are above.