Microsoft Dynamics 365 Sales vs Sprinklr Service
Microsoft Dynamics 365 Sales
microsoft.com
Sprinklr Service
sprinklr.comSide by side
| Figure | Microsoft Dynamics 365 Sales | Sprinklr Service |
|---|---|---|
| Price from | $4/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 11 | 1 |
| Spec score · Customer Service QA Software | 8.7 (#4) | 7.5 (#15) |
| Spec score · Customer Service CRM Software | 8.7 (#3) | 7.4 (#17) |
| Spec score · Support Analytics | 8.8 (#3) | 7.5 (#11) |
| Spec score · Contact Center as a Service - Enterprise Software | 8.7 (#6) | 7.5 (#18) |
| Spec score · Multilingual Customer Support Software | 8.6 (#7) | 7.4 (#13) |
| Spec score · Help desk software | 8.3 (#33) | 7.8 (#55) |
| Spec score · Call Center Software | 8.3 (#41) | 7.4 (#97) |
| Founded | 1975 | 2009 |
| Free plan | No | No |
| Headquarters | Redmond, Washington, USA | New York, New York, USA |
| Integrations | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. | Sprinklr names Salesforce, Zendesk, Freshdesk, Dynamics 365, Jira, Magento, Stripe, Twilio, Ozonetel, CloudTalk, Slack and ServiceNow as integrations. |
| Product | Dynamics 365 Sales is a CRM solution that helps sales teams close deals and improve team productivity. | Sprinklr Service is an AI-native contact center solution for customer experiences across voice, social and digital channels. |
Plans
Microsoft Dynamics 365 Sales
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trialPrice not published
- Dynamics 365 Sales Professional$65 a month
- Dynamics 365 Human Resources$135 a month
- Dynamics 365 Sales Enterprise Edition$105 a month
- Dynamics 365 Sales Premium$150 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65 a year
- Dynamics 365 Sales Enterprise Edition$105 a year
In their own words
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales has no write-up on Specifiction yet; its figures are above.
Sprinklr Service
Sprinklr Service has no write-up on Specifiction yet; its figures are above.