Mintlify vs Support Hero
Mintlify
mintlify.comSupport Hero
supporthero.comSide by side
| Figure | Mintlify | Support Hero |
|---|---|---|
| Price from | $450/mo | $49/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 8 |
| Spec score · Knowledge base software | 9.1 (#6) | 8.4 (#49) |
| Analytics | Platform and agent analytics cover traffic, searches, feedback and assistant conversations, with CLI access through mint analytics. | Its analytics provide insight into knowledge base performance and content gaps, and usage reports can be exported. |
| Audience | Mintlify says its collaborative editor is intended for engineers, product managers, customer support, marketing, and writers contributing to documentation. | both |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | No |
| Integrations | Listed integrations include Google Analytics, Google Tag Manager, Mixpanel, Twilio Segment, Heap, Amplitude, Fathom, HubSpot Breeze Intelligence, LogRocket, Pirsch, Plausible and PostHog. | Pricing lists Drift, Freshchat, Intercom, Zopim, Kissmetrics, Salesforce, and Segment integrations across its plans. |
| SSO support | Yes | Yes |
| Paid from | 450 | 49 |
| Support | Support is offered by email and in-product chat, with a stated response target of two business days; a Slack agent is also available for connected workspaces. | The Small plan includes business hours support, while the Large and Enterprise plans list priority support. |
Plans
Support Hero
- Small$49 a month
- Medium$99 a month
- Large$199 a month
- EnterprisePrice not published
- Small Plan$49 a month
- Medium Plan$99 a month
- Large Plan$199 a month
- Enterprise PlanPriced on request
In their own words
Mintlify
Mintlify is a documentation and knowledge platform built for developers and AI agents. Its GitHub App deploys documentation when repository changes are pushed, and its API playground can be generated from OpenAPI or AsyncAPI schemas. Mintlify also generates a search MCP server that lets AI clients such as Claude, Cursor, Goose, and ChatGPT search and retrieve site content. Documentation sites can embed Intercom or Front support widgets through the integrations field in docs.json. The collaborative editor is intended for contributors across engineering, product, customer support, marketing, and writing. Starter costs nothing and includes five editor seats, a custom domain, web editor, authentication, MCP server, and API playground. Pro costs $450 a month, billed monthly, and includes unlimited editor seats, 10,000 credits per month, and $0.01 per credit in overages. Mintlify Desktop is in beta for macOS, Windows, and Linux, with stated minimum operating-system requirements. Mintlify says sensitive organizational and user data is encrypted at rest with AES256-GCM and that it responds to support requests within two business days.
Support Hero
Support Hero has no write-up on Specifiction yet; its figures are above.