Support Hero pricing
8 plans read from supporthero.com
Small$49 a month billed monthly1 admin · 1 language · Unlimited articles · 7 days analytics Read 22 Sep 2026 · supporthero.com
Medium$99 a month billed monthly3 admins · 2 languages · Unlimited articles · 99% uptime SLA Read 22 Sep 2026 · supporthero.com
Large$199 a month billed monthly8 admins · 4 languages · Unlimited articles Read 22 Sep 2026 · supporthero.com
EnterprisePrice not published Unlimited admins · Unlimited languages · Unlimited articles Read 22 Sep 2026 · supporthero.com
Small Plan$49 a month / Month1 admin · 1 language · Unlimited articles · Analytics - 7 days · Basic customization · Help center · Knowledge base · Business hours support Read 9 Oct 2026 · supporthero.com
Medium Plan$99 a month / Month3 admins · 2 languages · Unlimited articles · Unlimited analytics · Advanced customization · Drift, Freshchat, Intercom, and Zopim integrations · Support ticket deflection · 99 % Uptime SLA · Rich media support Read 9 Oct 2026 · supporthero.com
Large Plan$199 a month / Month8 admins · 4 languages · Unlimited articles · Advanced unlimited analytics · Kissmetrics integration · Priority support Read 9 Oct 2026 · supporthero.com
Enterprise PlanPriced on request Contact UsUnlimited admins · Unlimited languages · Unlimited articles · Advanced unlimited analytics · Salesforce and Segment integrations · Priority support Read 9 Oct 2026 · supporthero.com
In short
- Support Hero has a free plan (Enterprise).
- A free trial is offered.
- Paid plans published: 6, from $49 a month.
- 1 plan is priced on request (Enterprise Plan).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| ProProfs Knowledge Base | $0.99/mo | Yes | Yes |
| Confluence | $5.42/mo | Yes | Yes |
| Zendesk Guide | $19/mo | No | Yes |
| BlueSpice | €4.50/mo | Yes | Yes |
| GitBook | $65/mo | Yes | Yes |
| Mintlify | $450/mo | Yes | Yes |
| Slite | $10/mo | No | Yes |
| BookStack | £37.50/mo | Yes | No |