Mobilus Visual IVR vs MyOperator
Mobilus Visual IVR
mobilus.co.jp
MyOperator
myoperator.comSide by side
| Figure | Mobilus Visual IVR | MyOperator |
|---|---|---|
| Price from | — | ₹500/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 10 |
| Spec score · IVR Software | 7.7 (#15) | 8.7 (#4) |
| Analytics | Statistics cover scenario page views, referral sources and graphical user journey transitions. | The platform offers unified dashboards and reporting across calls, WhatsApp and human/AI activity. |
| API availability | A Visual IVR API can update content information from external systems. | Full API and webhook access is stated as available on SUV and Enterprise AI plans; some accounts must contact support to enable it. |
| Company legal name | The maker identifies itself as Mobilus Corporation (モビルス株式会社). | The maker is Voicetree Technologies Pvt Ltd. |
| Founded | Mobilus was established in September 2011. | MyOperator says its journey began in 2011 as a bootstrapped cloud-telephony venture. |
| Headquarters | Shinagawa-ku, Tokyo, Japan | The company lists Noida, Uttar Pradesh, India as headquarters. |
| Praise: usability | Aspic describes Visual IVR as having intuitive scenario editing, flexible page design and easy content publishing. | Independent reviewers repeatedly describe the interface, dashboard, call history and setup as simple or easy to use. |
| Security | Mobilus states that it holds ISMS certification (ISO/IEC 27001:2022) and a Privacy Mark; its PCI DSS compliance is scoped to Mobilus Security Suite (Secure Path). | MyOperator says its information security management system is ISO/IEC 27001:2013 certified and describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption. |
| What it does | Visual IVR presents a visual inquiry menu that routes customers to suitable support channels such as FAQs, chat, LINE, bots or telephone. | MyOperator combines cloud calling, WhatsApp Business API and AI chat/voice agents for customer engagement, sales and support. |
Plans
MyOperator
- Sedan₹5,000 a month
- SUV₹15,000 a month
- EnterprisePrice not published
- 1800 Toll-Free add-on₹500 a month
- Auto-Dialer add-on₹700 a month
- Truecaller Business add-on₹30,000 a month
- Sedan₹60,000 a year
- SUV₹180,000 a year
- AI TeamPriced on request
- Enterprise PlanPriced on request
In their own words
Mobilus Visual IVR
Mobilus Visual IVR is a web service that routes customer inquiries to support destinations based on customer needs and call-center conditions. Destinations can include FAQs, web chat, LINE, chatbots, voicebots, and telephone support. A button or QR code can open the menu, which may also appear as a popup or small window without changing an existing page structure. Teams edit scenario flows in a graphical interface and use drag-and-drop controls to change IVR button destinations. Visual IVR offers simple and HTML/CSS design modes, with up to 50 registered templates. Each scenario flow can contain up to 100 contents, with smartphone and PC previews. Analytics cover access totals, referral sources, and user journeys, with reporting windows and ranking limits specified by the product page. A voicebot can send an SMS after a call with a link to the Visual IVR menu. Mobilus presents it for improving inquiry routing, self-service, and call-center load. Pricing is available by inquiry.
MyOperator
MyOperator brings cloud calling, WhatsApp, and AI chat and voice bots into one customer communication platform. Its calling tools include IVR, virtual numbers, outbound dialers, call tracking, recordings, and smart routing. The WhatsApp suite uses the official WhatsApp Business API for automation, campaigns, broadcasts, shared inboxes, and handovers between agents. AI bots can provide first responses, qualify leads, and route conversations to people while retaining context. The service is available on Android, iOS, and the web, with API access, and listed integrations include Shopify, Zoho products, Freshdesk, LeadSquared, and others. MyOperator describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption, and says its information security management system is ISO/IEC 27001:2013 certified. There is no free plan, but a limited-feature sandbox trial is available. Sedan costs ₹5,000/mo (annual) and SUV costs ₹15,000/mo (annual); plans are billed yearly, GST applies, and Meta charges are additional.