Mopinion vs SureFeedback
Mopinion
mopinion.comSureFeedback
surefeedback.comSide by side
| Figure | Mopinion | SureFeedback |
|---|---|---|
| Price from | €279/mo | $1.58/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 6 |
| Spec score · Customer Feedback Software | 8.6 (#9) | 7.8 (#39) |
| Headquarters | Rotterdam, Netherlands | Claymont, Delaware, United States |
| Integrations | The integrations page lists connections including Google Analytics, Slack, Jira, Salesforce, Marketo, HubSpot, Zendesk, Intercom and Microsoft Teams. | The pricing page lists Ottokit and ZipWP integrations as coming soon and includes a WordPress plugin. |
| Security | Mopinion states that it is ISO 27001 certified and stores customer data within the EU by default. | The privacy policy says screenshots are encrypted and access-controlled, with retention following project and account settings. |
| Support | The pricing page includes dedicated support in all plans and says support staff are ready to help customers meet their feedback goals. | Cloud plans include product support and documentation for setup, configuration, and day-to-day usage; higher plans have priority support. |
Plans
SureFeedback
- Cloud Starter$19 a year
- Cloud Professional$29 a year
- Cloud Business$59 a year
- Self-Hosted Starter$99 a year
- Self-Hosted Professional$139 a year
- Self-Hosted Business$169 a year
In their own words
Mopinion
Mopinion collects and analyzes user feedback across websites, apps, and email. Its form builder supports different question types, metrics, styling, and branded assets. Forms can be triggered by events or user behavior and shown on selected pages or at particular points in a user journey. Analytics use AI to categorize and summarize written feedback, visualize data, and identify trends. The platform also includes real-time analysis, automated alerts and tags, conversational feedback, and unlimited surveys, feedback, and users. Integrations include Google Analytics, Slack, Jira, Salesforce, Marketo, HubSpot, Zendesk, Intercom, and Microsoft Teams. Webhooks can post feedback data in JSON to a chosen endpoint, while the API supports custom imports and app connections. Native and web SDKs are available for Android and iOS, with options for React Native, Flutter, Cordova, and Capacitor. Mopinion says customer data is stored in the EU by default and that it is ISO 27001 certified. Pricing starts at €279/mo, with a 14-day trial and no free plan. After the trial, the feedback inbox remains active, but reports go offline until the account upgrades.
SureFeedback
SureFeedback has no write-up on Specifiction yet; its figures are above.