Moveworks vs Parloa
Moveworks
moveworks.com
Parloa
parloa.comSide by side
| Figure | Moveworks | Parloa |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Enterprise AI Chatbots Software | 7.6 (#11) | 6.9 (#15) |
| Integrations | Connectors include Workday, Coupa, ServiceNow, Salesforce, Slack and many others. | Parloa says it offers more than 50 production-tested native integrations and lists connections including Salesforce, Zendesk, ServiceNow, SAP, OpenAI, Anthropic, and Google Gemini. |
| Security | Moveworks says customer data is encrypted at rest and in transit, and sensitive personal information is masked. | Parloa lists ISO 27001, SOC 2 Type 1 and 2, PCI DSS, HIPAA, DORA, GDPR, and EU AI Act among its compliance standards. |
| Support and sales | The company offers a personalized demo and says a sales representative will follow up with people who provide their contact information. | The site directs prospective customers to book a demo or contact the team, and says support can be reached through its contact page. |
| What it does | Moveworks is an enterprise AI platform that combines search with workflow automation across systems. | The platform is used to design, test, deploy, scale, monitor, and improve AI agents for customer interactions. |
Plans
In their own words
Moveworks
Moveworks is an enterprise AI platform combining organisational search with workflow automation across business systems. Its knowledge tools surface answers and articles from a company knowledge base and identify gaps where new content may be needed. The AI Assistant personalises responses using business context and each user’s permissions, while AI agents plan and execute tasks across enterprise systems. Listed integrations include Workday, ServiceNow, Salesforce, Slack, Microsoft Teams, Google Drive and Jira. Employees can access governed AI through chat, web, intranet, portals and mobile, and organisations can extend the assistant through the Conversations API. The platform supports workforces in over 100 languages and is available through Android, iOS, web, an extension and API. Moveworks says data is encrypted in transit and at rest, sensitive personal information is masked, and customer data is not used to train global generative models. AWS regions include the US, EU, Canada, Australia, UK and Japan. Pricing is on request.