moveXM vs UXPressia
moveXM
movexm.com
UXPressia
uxpressia.comSide by side
| Figure | moveXM | UXPressia |
|---|---|---|
| Price from | €541.67/mo | $36/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Customer Experience Management Software | 8.2 (#6) | 7.7 (#17) |
| Founded | 1995 | 2015 |
| Headquarters | Frankfurt, Germany | Sacramento, California, United States |
| Integrations | moveXM connects with CRM, ERP, eCommerce, marketing, and operational systems, and offers a REST API for custom applications. | Business includes integrations with Google Analytics, Google Sheets, Mixpanel, Slack, Microsoft Teams, Jira, and Azure DevOps; Enterprise adds Qualtrics and other custom integrations. |
| Intended users | Infinity is described as a scalable CX platform for large companies and corporations with programs spanning multiple markets, brands, and touchpoints. | UXPressia lists CX strategists, CX/UX designers and directors, digital consultants, business analysts, project managers, researchers, and HR professionals among its users. |
| Product | moveXM is a customer experience management platform for collecting and managing customer feedback across customer journey touchpoints. | UXPressia describes itself as a customer experience mapping and management platform for centralizing customer journey maps, personas, service blueprints, and other CX assets. |
| Security | The maker states that Infinity is hosted in Germany and is GDPR-compliant and certified according to TISAX, ISO 27001, and ISO 9001:2015. | UXPressia says it performs daily backups and regular vulnerability scans and security audits, and uses access logging, intrusion prevention, and a server-side firewall. |
| Support | moveXM Next support includes help with setup and survey development, as well as a self-service portal for common questions. | UXPressia offers email support and website live chat, with its support page saying email replies typically arrive within 24–48 hours on business days. |
Plans
In their own words
UXPressia
UXPressia is a web-based customer experience mapping and management platform for organizing journey maps, personas, service blueprints, and other CX assets. Its tools also cover impact mapping and CX Chunks. Teams can collaborate on journey maps and personas in real time or asynchronously, and templates are available for maps, blueprints, and personas. AI capabilities can generate journey maps and personas, import maps from images, enable chats with personas, and produce workspace insights. Maps and personas can be exported as PNG, PDF, CSV, or PPTX files, depending on plan. Business includes integrations with Google Analytics, Google Sheets, Mixpanel, Slack, Microsoft Teams, Jira, and Azure DevOps; Enterprise adds Qualtrics and custom integrations. The free plan allows three journey maps, three personas, and three impact maps, with PNG export. Pro costs $36/user/mo and includes unlimited maps, personas, and impact maps, plus PDF and CSV export. UXPressia says it does not use customer data to train AI models, but does not offer dedicated AI instances for individual customers.