MyOperator vs Odigo
MyOperator
myoperator.comOdigo
odigo.comSide by side
| Figure | MyOperator | Odigo |
|---|---|---|
| Price from | ₹500/mo | €40/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 10 | 9 |
| Spec score · Call Center Software | 9.0 (#7) | 8.4 (#32) |
| Spec score · Contact Center Software | 8.9 (#6) | 8.1 (#17) |
| Founded | MyOperator says its journey began in 2011 as a bootstrapped cloud-telephony venture. | 1986 |
| Free plan | No | No |
| Headquarters | The company lists Noida, Uttar Pradesh, India as headquarters. | Boulogne-Billancourt, France |
| Integrations | The integration catalog lists Shopify, Zoho CRM, Bigin, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark, Truecaller, Bulk SMS API, Zoho Desk and API/webhooks. | Packaged CRM integrations include Salesforce, Microsoft Dynamics and Pega, and Odigo Cloud APIs connect CRM, ERP, UCaaS and workforce optimization tools. |
| Outbound dialer | Yes | Yes |
| Product | MyOperator combines calls, WhatsApp, and AI-powered chat and voice bots in a unified customer communication platform. | Odigo is a European provider, operator, integrator and publisher of AI-driven contact center as a service software. |
| Security | MyOperator says its information security management system is ISO/IEC 27001:2013 certified and describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption. | The platform uses encryption, authentication and access segmentation mechanisms to protect data and interactions. |
| Support | MyOperator advertises 24/7 support by phone, email and WhatsApp, plus an online knowledge base. | Odigo Customer Care is available 24 hours a day, seven days a week, year-round. |
| Trial | The pricing FAQ describes a limited-feature trial with a sandbox account for trying WhatsApp campaigns, call routing, or AI agents. | The two-week Essential trial includes two agents, one supervisor, one administrator, voice, email, reporting and supervision. |
Plans
MyOperator
- Sedan₹5,000 a month
- SUV₹15,000 a month
- EnterprisePrice not published
- 1800 Toll-Free add-on₹500 a month
- Auto-Dialer add-on₹700 a month
- Truecaller Business add-on₹30,000 a month
- Sedan₹60,000 a year
- SUV₹180,000 a year
- AI TeamPriced on request
- Enterprise PlanPriced on request
Odigo
- Voz€40 a month
- Voz & Digital€58 a month
- Voz & Digital Plus€75 a month
- Voice (annual)€40 a month
- Voice (monthly)€48.99 a month
- Voice & Digital (annual)€58 a month
- Voice & Digital (monthly)€68.99 a month
- Voice & Digital Plus (annual)€75 a month
- Voice & Digital Plus (monthly)€88.99 a month
In their own words
MyOperator
MyOperator brings cloud calling, WhatsApp, and AI chat and voice bots into one customer communication platform. Its calling tools include IVR, virtual numbers, outbound dialers, call tracking, recordings, and smart routing. The WhatsApp suite uses the official WhatsApp Business API for automation, campaigns, broadcasts, shared inboxes, and handovers between agents. AI bots can provide first responses, qualify leads, and route conversations to people while retaining context. The service is available on Android, iOS, and the web, with API access, and listed integrations include Shopify, Zoho products, Freshdesk, LeadSquared, and others. MyOperator describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption, and says its information security management system is ISO/IEC 27001:2013 certified. There is no free plan, but a limited-feature sandbox trial is available. Sedan costs ₹5,000/mo (annual) and SUV costs ₹15,000/mo (annual); plans are billed yearly, GST applies, and Meta charges are additional.
Odigo
Odigo is a contact center platform for managing customer interactions across voice, email, chat, SMS/RCS, social networks and video. Its Odigo Essential offer brings voice, email, chat, social networks and SMS into one application, with a view of interaction history. The wider platform includes an outbound dialer, IVR, call recording and supervisor tools, along with conversational and generative AI, sentiment and linguistic analysis, automation, and agent assistance. Packaged CRM integrations include Salesforce, Microsoft Dynamics and Pega; cloud APIs connect CRM, ERP, UCaaS and workforce optimization tools. Odigo describes encryption, authentication and access segmentation, and says its sovereign cloud hosts customer data exclusively in Europe. It states compliance with ISO 27001, ISO 9001, PCI DSS, HDS and RGPD requirements. Essential is presented for organizations with 5 to 500 consultants; the broader platform targets deployments from 5 to more than 50,000 users. A two-week Essential trial includes two agents, one supervisor and one administrator, plus voice, email, reporting and supervision. Listed annual plans start at €40/user/mo.