MyOperator vs RingCentral RingCX
MyOperator
myoperator.comRingCentral RingCX
ringcentral.comSide by side
| Figure | MyOperator | RingCentral RingCX |
|---|---|---|
| Price from | ₹500/mo | $65/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 10 | 1 |
| Spec score · Call Center Software | 9.0 (#7) | 8.7 (#17) |
| Spec score · Contact Center Software | 8.9 (#6) | 8.1 (#18) |
| AI agents | AI voicebots and chatbots handle first responses, qualification and routing, with human escalation when needed. | AIR Pro lets teams build voice-first AI agents with natural language prompts and automate multi-step tasks across voice, SMS, chat, and social. |
| Analytics | The platform offers unified dashboards and reporting across calls, WhatsApp and human/AI activity. | RingCX offers 250+ pre-built reports, custom dashboards, call recordings, chat transcripts, and screen recordings. |
| Company | The company says MyOperator began in 2011 and serves more than 12,000 businesses with over 2 billion conversations powered. | RingCentral was founded in 1999 by Vlad Shmunis and Vlad Vendrow. |
| Founded | MyOperator says its journey began in 2011 as a bootstrapped cloud-telephony venture. | 1999 |
| Free plan | No | No |
| Headquarters | The company lists Noida, Uttar Pradesh, India as headquarters. | Belmont, California, United States |
| Integrations | The integration catalog lists Shopify, Zoho CRM, Bigin, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark, Truecaller, Bulk SMS API, Zoho Desk and API/webhooks. | RingCentral says RingCX connects to over 50 tools through open APIs; its App Gallery lists integrations including Salesforce, Microsoft Dynamics 365, and Calabrio ONE. |
| Outbound dialer | Yes | Yes |
| Product | MyOperator combines calls, WhatsApp, and AI-powered chat and voice bots in a unified customer communication platform. | RingCX is an AI-powered omnichannel contact center for managing human and AI agents and customer interactions. |
| Security | MyOperator says its information security management system is ISO/IEC 27001:2013 certified and describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption. | RingCX has listed ISO 27001, ISO 27017, ISO 27018, SOC 2, SOC 3, and PCI compliance reports or attestations on RingCentral’s compliance page. |
| Support | MyOperator advertises 24/7 support by phone, email and WhatsApp, plus an online knowledge base. | RingCentral directs RingCX product support inquiries to its Support Center. |
Plans
MyOperator
- Sedan₹5,000 a month
- SUV₹15,000 a month
- EnterprisePrice not published
- 1800 Toll-Free add-on₹500 a month
- Auto-Dialer add-on₹700 a month
- Truecaller Business add-on₹30,000 a month
- Sedan₹60,000 a year
- SUV₹180,000 a year
- AI TeamPriced on request
- Enterprise PlanPriced on request
In their own words
MyOperator
MyOperator brings cloud calling, WhatsApp, and AI chat and voice bots into one customer communication platform. Its calling tools include IVR, virtual numbers, outbound dialers, call tracking, recordings, and smart routing. The WhatsApp suite uses the official WhatsApp Business API for automation, campaigns, broadcasts, shared inboxes, and handovers between agents. AI bots can provide first responses, qualify leads, and route conversations to people while retaining context. The service is available on Android, iOS, and the web, with API access, and listed integrations include Shopify, Zoho products, Freshdesk, LeadSquared, and others. MyOperator describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption, and says its information security management system is ISO/IEC 27001:2013 certified. There is no free plan, but a limited-feature sandbox trial is available. Sedan costs ₹5,000/mo (annual) and SUV costs ₹15,000/mo (annual); plans are billed yearly, GST applies, and Meta charges are additional.
RingCentral RingCX
RingCentral RingCX is an AI-powered omnichannel contact center for managing customer interactions and human and AI agents. One license includes voice calls and more than 20 digital channels. AIR Pro lets teams build voice-first AI agents with natural-language prompts and automate multi-step tasks across voice, SMS, chat, and social. AVA Agent Assist provides answers during live interactions, while AVA Supervisor Assist offers AI insights for supervisors. Contact center capabilities include inbound calling, outbound dialing, IVR building, workforce management, and campaign dialers for preview, progressive, predictive, and voice-broadcast calling. Reporting includes more than 250 pre-built reports, custom dashboards, call recordings, chat transcripts, and screen recordings. RingCX connects to over 50 tools through open APIs; listed integrations include Salesforce, Microsoft Dynamics 365, and Calabrio ONE. It requires a RingEX account and is integrated with RingEX in the RingCentral app. Pricing starts at $65/user/mo (annual); there is no free plan. Each seat includes 2,000 IVR minutes and 4,000 outbound domestic minutes per month; unused minutes do not roll over and overages apply.