MyOperator vs Teloz IVR
MyOperator
myoperator.com
Teloz IVR
teloz.comSide by side
| Figure | MyOperator | Teloz IVR |
|---|---|---|
| Price from | ₹500/mo | $7.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 10 | 5 |
| Spec score · IVR Software | 8.7 (#4) | 7.9 (#11) |
| Analytics | The platform offers unified dashboards and reporting across calls, WhatsApp and human/AI activity. | The product page lists analytics on every IVR node. |
| Company | The company says MyOperator began in 2011 and serves more than 12,000 businesses with over 2 billion conversations powered. | Teloz says it was founded in 2005 and lists its address in Tsim Sha Tsui, Kowloon, Hong Kong. |
| Founded | MyOperator says its journey began in 2011 as a bootstrapped cloud-telephony venture. | 2005 |
| Headquarters | The company lists Noida, Uttar Pradesh, India as headquarters. | Kowloon, Hong Kong |
| Integrations | The integration catalog lists Shopify, Zoho CRM, Bigin, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark, Truecaller, Bulk SMS API, Zoho Desk and API/webhooks. | Pricing lists Salesforce, HubSpot, and Zoho CRM integrations on the Professional plan. |
| Security | MyOperator says its information security management system is ISO/IEC 27001:2013 certified and describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption. | Teloz states it encrypts data in transit with TLS 1.3 and SRTP and data at rest with AES-256. |
| Support | MyOperator advertises 24/7 support by phone, email and WhatsApp, plus an online knowledge base. | The company page states that its network operations center is staffed 24/7 and that customer inquiries receive a response within one business day. |
| Trial | The pricing FAQ describes a limited-feature trial with a sandbox account for trying WhatsApp campaigns, call routing, or AI agents. | The pricing page offers a 14-day trial with every feature free and no credit card required. |
Plans
MyOperator
- Sedan₹5,000 a month
- SUV₹15,000 a month
- EnterprisePrice not published
- 1800 Toll-Free add-on₹500 a month
- Auto-Dialer add-on₹700 a month
- Truecaller Business add-on₹30,000 a month
- Sedan₹60,000 a year
- SUV₹180,000 a year
- AI TeamPriced on request
- Enterprise PlanPriced on request
Teloz IVR
- FreeFree
- Starter$7.99 a month
- Professional$15.99 a month
- Enterprise$25.99 a month
- CustomPriced on request
In their own words
MyOperator
MyOperator brings cloud calling, WhatsApp, and AI chat and voice bots into one customer communication platform. Its calling tools include IVR, virtual numbers, outbound dialers, call tracking, recordings, and smart routing. The WhatsApp suite uses the official WhatsApp Business API for automation, campaigns, broadcasts, shared inboxes, and handovers between agents. AI bots can provide first responses, qualify leads, and route conversations to people while retaining context. The service is available on Android, iOS, and the web, with API access, and listed integrations include Shopify, Zoho products, Freshdesk, LeadSquared, and others. MyOperator describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption, and says its information security management system is ISO/IEC 27001:2013 certified. There is no free plan, but a limited-feature sandbox trial is available. Sedan costs ₹5,000/mo (annual) and SUV costs ₹15,000/mo (annual); plans are billed yearly, GST applies, and Meta charges are additional.
Teloz IVR
Teloz IVR routes callers through multi-level voice menus using NLP voice recognition and DTMF input. Its visual drag-and-drop flow builder is intended for operations teams creating or changing call flows without code. Nested prompts can branch according to time of day, language, and caller location, and a CRM lookup can inform routing. DTMF can also serve as a fallback to voice recognition. The product lists analytics on each IVR node. Teloz says it encrypts data in transit using TLS 1.3 and SRTP, and data at rest with AES-256. Every plan includes SAML 2.0 SSO, SCIM 2.0 provisioning, MFA, role-based access, and tamper-evident audit logs. A 14-day trial includes every feature and does not require a credit card. The free plan includes 100 US/Canada calling minutes, 50 SMS segments, one local DID, and 25 AI receptionist minutes per month. Paid plans are Starter at $7.99 a month per user, Professional at $15.99 a month per user, and Enterprise at $25.99 a month per user. The service is available on web, iOS, and Android.