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NAVEX EthicsPoint Incident Management vs Tracker

NAVEX EthicsPoint Incident Management

navex.com

Tracker

riverside.net

Side by side

FigureNAVEX EthicsPoint Incident ManagementTracker
Price from—$24/mo
Free plan—Yes
Free trial—Yes
Open source——
WebYesYes
macOS—Yes
iOSYesYes
AndroidYesYes
Plans published15
Spec score · Case Management Software7.9 (#51)8.9 (#5)
Audit trailYesYes
Deploymentcloudcloud
HeadquartersLake Oswego, Oregon, United StatesAtlanta, Georgia
IntegrationsNAVEX says the product can connect with existing HR, risk and policy systems, link reports to related policies and training, and export audit-ready data.The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations.
PurposeNAVEX One EthicsPoint Professional is enterprise whistleblowing and incident management software for multinational organizations.Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.
Reporting dashboardsYesYes
SecurityNAVEX describes secure data hosting and encryption, logged and auditable activity, and privacy protections in AI-supported tools.The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.
SupportNAVEX describes Professional Services advice for workflow setup and a personalized demo process that includes a 15-minute call with an expert.The Business plan includes a dedicated customer success manager and 24/7 live priority chat support.
Workflow automationYesYes

Plans

NAVEX EthicsPoint Incident Management

  • NAVEX One EthicsPoint ProfessionalPriced on request

NAVEX EthicsPoint Incident Management pricing →

Tracker

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Tracker pricing →

In their own words

NAVEX EthicsPoint Incident Management

NAVEX EthicsPoint Incident Management is cloud software for whistleblowing and incident management at multinational organizations. It accepts named or anonymous reports around the clock through web, phone, and mobile channels, including from employees, contractors, and suppliers. Machine translation helps reporters submit details and follow-ups in their own languages. Case teams can automate assignments, approvals, and escalations, update multiple assignments at once, and configure up to two custom workflows. Role-based permissions and AI-enhanced safeguards help restrict access to sensitive case information, including for implicated parties. The product includes case intake forms, custom fields, audit trails, AI-assisted analysis and summaries, and Power BI dashboards with incident benchmarks and expanded reporting fields. NAVEX says it can connect with HR, risk, and policy systems, link reports to policies and training, and export audit-ready data. Listed capabilities include support for NIST CSF 2.0 and ISO 27001, control mapping, evidence collection, risk assessments, remediation workflows, and vendor risk management. The package also lists a compliance library, admin reporting, 130 courses, and content in 14 languages. Pricing is on request.

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Tracker

Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.

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