Nectar Desk CTI vs Telair Click to Call CTI
Nectar Desk CTI
nectardesk.comTelair Click to Call CTI
telair.netSide by side
| Figure | Nectar Desk CTI | Telair Click to Call CTI |
|---|---|---|
| Price from | $50/mo | $13/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 2 |
| Spec score · Computer Telephony Integration Software | 7.6 (#13) | 8.2 (#6) |
| Product | Nectar Desk is cloud call center software for managing inbound and outbound calls and customer interactions across channels. | TELAIR Hosted PBX is a cloud phone system with a dashboard for managing users, call flows, performance, and analytics. |
| Support | Professional includes 24/7 live chat and phone support; Enterprise adds a dedicated account manager. | The Hosted PBX page says plans include a dedicated support team, while the support page lists email support, knowledge base access, and a dedicated Support Pod with all support plans. |
Plans
Telair Click to Call CTI
- Standard Plans$13 a month
- Plus Plans$27 a month
In their own words
Nectar Desk CTI
Nectar Desk CTI has no write-up on Specifiction yet; its figures are above.
Telair Click to Call CTI
TELAIR Click to Call CTI turns phone numbers on web pages into links that initiate calls. After the user answers the call on a registered SIP device or through TELAIR Connect, the extension dials the selected number. During calls, it can match callers or contacts and display information in a web CRM; users can also add notes for incoming and outgoing calls directly in the CRM. Listed compatible CRMs include Salesforce, Zoho, Zendesk, Freshdesk, SugarCRM, Pipedrive, X2CRM, and Vtiger. TELAIR provides extension download links for Chrome-based browsers and Microsoft Edge. Setup requires an address from TELAIR support and the user's Connect username and password. The installation guide associates the extension with Triton Series systems and Plus Tier subscriptions. Connect is available through a browser and desktop apps for Windows, Mac, and Linux, as well as iOS and Android apps. Hosted PBX Standard is $13 a month billed annually; Plus is $27 a month billed annually.