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SPECIFICTION
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Nectar Desk CTI

nectardesk.com

From $50/mo WebAPIBrowser extension
Visit nectardesk.com
Spec score 7.6 #13 of 22 in Computer Telephony Integration Software

Spec sheet

Product
Nectar Desk is cloud call center software for managing inbound and outbound calls and customer interactions across channels.Read 30 Sep 2026 · nectardesk.com
Free plan
NoRead 20 Sep 2026 · nectardesk.com
API
API access is included in the Professional plan, and the maker describes a REST API for connecting external systems.Read 30 Sep 2026 · nectardesk.com
Integrations
The maker says Nectar Desk natively integrates with 100+ tools, including HubSpot, Pipedrive, Salesforce, Zoho, Shopify, ServiceTitan, and GoHighLevel.Read 30 Sep 2026 · nectardesk.com
Support
Professional includes 24/7 live chat and phone support; Enterprise adds a dedicated account manager.Read 30 Sep 2026 · nectardesk.com
AI voice bot
The Virtual Customer Assistant uses ASR, NLU, and LLM technology to automate calls and warm-transfer to a live agent when needed.Read 30 Sep 2026 · nectardesk.com
Analytics
The platform offers real-time reporting and advanced analytics.Read 30 Sep 2026 · nectardesk.com
Browser use
The service runs in a browser, requires no downloads or hardware, and supports remote agents with an internet connection.Read 30 Sep 2026 · nectardesk.com
Call handling
Features include ACD routing, IVR, call queues, call recording, and auto and power dialers.Read 30 Sep 2026 · nectardesk.com
Chrome extension
A Chrome click-to-call extension can place calls or send SMS directly from websites.Read 30 Sep 2026 · nectardesk.com
Omnichannel
Its unified inbox supports voice, SMS, chat, email, WhatsApp, and social messaging.Read 30 Sep 2026 · nectardesk.com
Security and compliance
The pricing page lists HIPAA, SOC 2, and GDPR for Enterprise; the features page lists two-factor authentication.Read 30 Sep 2026 · nectardesk.com
Target users
The maker describes the platform as serving teams of every size and lists banks, telemarketers, retailers, e-commerce businesses, startups, couriers, gas providers, and loan agencies.Read 30 Sep 2026 · nectardesk.com
Trial and sales
The pricing FAQ says there is no self-serve trial and directs prospective customers to request a demo.Read 30 Sep 2026 · nectardesk.com

Plans and prices

Professional $50 a month per active agent per month 1 phone number · Auto/power dialer · 24/7 live chat and phone support Read 30 Sep 2026 · nectardesk.com
Enterprise Priced on request Custom pricing Predictive dialer · Custom SLA · Dedicated account manager · Custom integrations · HIPAA / SOC 2 / GDPR listed Read 30 Sep 2026 · nectardesk.com

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