Netigate vs Questback Employee Experience
Netigate
netigate.netQuestback Employee Experience
questback.comSide by side
| Figure | Netigate | Questback Employee Experience |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Marketing Research Software | 7.6 (#21) | 8.5 (#7) |
| Spec score · Enterprise Feedback Management Software | 7.6 (#9) | 8.5 (#2) |
| Spec score · Experience Management Software | 7.6 (#13) | 8.5 (#3) |
| Spec score · Survey Software | 7.7 (#68) | 8.6 (#15) |
| Founded | 2005 | 2000 |
| Free plan | No | No |
| Headquarters | Stockholm, Sweden | Oslo, Norway |
| Integrations | Netigate Insights can integrate with survey and review platforms including Surveyhero, Roidu, Yotpo, Questback, Webpropol, Typeform, HelloPeter, and ReviewTrackers. | The Questback Public API supports managing surveys, sending invitations, and retrieving responses for use with apps, CRMs, analytics tools, or data pipelines. |
| Support | The help center lists separate email support contacts for Netigate Feedback and Netigate Insights. | Questback offers professional consulting in the customer’s language and describes the Business plan as including extended support. |
| What it does | Netigate describes its product as a feedback-based experience management platform focused on customer and employee voices. | Questback Employee Experience collects, analyzes and helps organizations act on employee feedback through surveys and related feedback workflows. |
Plans
Netigate
- InsightsPriced on request
- Light InsightsPriced on request
- ResultsPriced on request
- SurveysPriced on request
Questback Employee Experience
- EX BusinessPriced on request
- EX EnterprisePriced on request
- EX StarterFree
- EX StarterFree
In their own words
Netigate
Netigate is a feedback-based experience management platform focused on customer and employee voices. It can bring together feedback from surveys, online reviews, social media comments, customer conversations, email, WhatsApp, Slack, Teams, and Outlook. Netigate Insights offers topic modeling, sentiment analysis, summaries, and Ask AI for questions about feedback data. The Surveys package includes survey creation and visual customization, distribution, survey logic, and custom domains. Netigate Feedback provides a REST API for retrieving survey data, managing respondents, automating workflows, and building integrations. Netigate Insights can connect with survey and review platforms including Surveyhero, Roidu, Yotpo, Questback, Webpropol, Typeform, HelloPeter, and ReviewTrackers. Web and API access are listed. Pricing is on request, and there is no free plan. Netigate was founded in 2005 and is headquartered in Stockholm, Sweden.
Questback Employee Experience
Questback Employee Experience collects and analyses employee feedback to help organisations address engagement, retention and workplace culture. It offers ready-made survey templates that can be adapted to an organisation’s needs, as well as pulse surveys for recurring feedback on sentiment, engagement and wellbeing. Its analytics are described as using generative AI to show patterns and trends in real time. The Public API can manage surveys, send invitations and retrieve responses for use with apps, CRMs, analytics tools and data pipelines; access uses OAuth 2.0 with a client ID and client secret. Questback says it is GDPR-compliant and stores data in ISO-certified data centres in Germany. Listed controls include encryption at rest and in transit, audit logs, SAML 2.0, single sign-on and multi-factor authentication. The service is available via web and API, with engagement surveys, anonymous responses, action planning and benchmarking listed. Pricing is available on request, and a 14-day trial is offered for companies, not private or individual users.