Netigate vs Sprinklr Unified-CXM Platform
Netigate
netigate.net
Sprinklr Unified-CXM Platform
sprinklr.comSide by side
| Figure | Netigate | Sprinklr Unified-CXM Platform |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Experience Management Software | 7.6 (#13) | 7.8 (#9) |
| API | Netigate Feedback provides a REST API for retrieving survey data, managing respondents, automating workflows, and building integrations. | Sprinklr exposes REST APIs for cases, profiles, messages, campaigns, assets, listening, reporting, surveys, users and configuration. |
| Founded | 2005 | 2009 |
| Headquarters | Stockholm, Sweden | New York City, United States |
| Integrations | Netigate Insights can integrate with survey and review platforms including Surveyhero, Roidu, Yotpo, Questback, Webpropol, Typeform, HelloPeter, and ReviewTrackers. | The marketplace lists more than 100 integrations spanning CRM, analytics, advertising, collaboration, data, security and workflow categories. |
| Support | The help center lists separate email support contacts for Netigate Feedback and Netigate Insights. | Technical support is advertised as available 24x7 through web tickets, email and phone. |
| What it does | Netigate describes its product as a feedback-based experience management platform focused on customer and employee voices. | Sprinklr is an AI-native unified customer-experience platform combining marketing, sales, service and other customer-facing functions. |
Plans
Netigate
- InsightsPriced on request
- Light InsightsPriced on request
- ResultsPriced on request
- SurveysPriced on request
Sprinklr Unified-CXM Platform
- Sprinklr EnterprisePriced on request
In their own words
Netigate
Netigate is a feedback-based experience management platform focused on customer and employee voices. It can bring together feedback from surveys, online reviews, social media comments, customer conversations, email, WhatsApp, Slack, Teams, and Outlook. Netigate Insights offers topic modeling, sentiment analysis, summaries, and Ask AI for questions about feedback data. The Surveys package includes survey creation and visual customization, distribution, survey logic, and custom domains. Netigate Feedback provides a REST API for retrieving survey data, managing respondents, automating workflows, and building integrations. Netigate Insights can connect with survey and review platforms including Surveyhero, Roidu, Yotpo, Questback, Webpropol, Typeform, HelloPeter, and ReviewTrackers. Web and API access are listed. Pricing is on request, and there is no free plan. Netigate was founded in 2005 and is headquartered in Stockholm, Sweden.
Sprinklr Unified-CXM Platform
Sprinklr Unified-CXM Platform has no write-up on Specifiction yet; its figures are above.