Netigate vs Tivian EFS
Netigate
netigate.netTivian EFS
tivian.comSide by side
| Figure | Netigate | Tivian EFS |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Experience Management Software | 7.6 (#13) | 7.7 (#12) |
| Spec score · Survey Software | 7.7 (#68) | 7.7 (#74) |
| API | Netigate Feedback provides a REST API for retrieving survey data, managing respondents, automating workflows, and building integrations. | The EFS Service Layer API lets external applications access EFS functionality and supports SOAP, REST, PHP-serialized, and JSON formats. |
| API access | Yes | Yes |
| Security | Netigate's technical and organisational measures document says its ISMS procedures are based on ISO 27001 and describes measures intended to meet GDPR Article 32 requirements. | EFS enforces HTTPS with TLS/SSL for its admin areas, surveys, portals, and panel websites. |
| Support | The help center lists separate email support contacts for Netigate Feedback and Netigate Insights. | Tivian directs support inquiries to its support portal for submitting a request. |
Plans
Netigate
- InsightsPriced on request
- Light InsightsPriced on request
- ResultsPriced on request
- SurveysPriced on request
In their own words
Netigate
Netigate is a feedback-based experience management platform focused on customer and employee voices. It can bring together feedback from surveys, online reviews, social media comments, customer conversations, email, WhatsApp, Slack, Teams, and Outlook. Netigate Insights offers topic modeling, sentiment analysis, summaries, and Ask AI for questions about feedback data. The Surveys package includes survey creation and visual customization, distribution, survey logic, and custom domains. Netigate Feedback provides a REST API for retrieving survey data, managing respondents, automating workflows, and building integrations. Netigate Insights can connect with survey and review platforms including Surveyhero, Roidu, Yotpo, Questback, Webpropol, Typeform, HelloPeter, and ReviewTrackers. Web and API access are listed. Pricing is on request, and there is no free plan. Netigate was founded in 2005 and is headquartered in Stockholm, Sweden.