Newgen Dynamic Case Management vs Tracker
Newgen Dynamic Case Management
newgensoft.comTracker
riverside.netSide by side
| Figure | Newgen Dynamic Case Management | Tracker |
|---|---|---|
| Price from | — | $24/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Case Management Software | 7.4 (#102) | 8.9 (#5) |
| Audit trail | Yes | Yes |
| Deployment | hybrid | cloud |
| Headquarters | New Delhi, India | Atlanta, Georgia |
| Reporting dashboards | Yes | Yes |
| Workflow automation | Yes | Yes |
Plans
Newgen Dynamic Case Management
- Free TrialPrice not published
- Professional EditionPrice not published
- Enterprise EditionPrice not published
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
In their own words
Newgen Dynamic Case Management
Newgen Dynamic Case Management is a web-based case management product for organizing intake, workflows, records, and communications. It includes case intake forms, workflow automation, approval workflows, audit trails, and reporting dashboards. Teams can personalize the system, compose documents, and use API access. AI-assisted classification helps organize case information; retention rules, legal holds, and disposition workflows support records handling. The product also has mobile apps and a hybrid deployment model. Information can be delivered through email, SMS, WhatsApp, print, portals, mobile apps, social channels, web, archive, and FTP. Three editions are listed: Free Trial, Professional Edition, and Enterprise Edition. The trial includes 10 users, 100 GB of storage, and 50,000 API calls per month. Professional Edition includes 100 users, unlimited storage, and 100,000 API calls per month; Enterprise Edition allows unlimited users and storage, with 100,000 API calls per month. Pricing is on request. The maker is headquartered in New Delhi, India, and was founded in 1992.
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.