Nexaloom vs SpaSphere

Nexaloom provides online booking, scheduling, payments, client management, and commerce tools for salons, wellness businesses, and service providers. Clients can book around the clock with real-time availability and appointment updates. A beta AI booking assistant handles client queries and bookings through WhatsApp, Instagram, Facebook Messenger, Telegram, and website chat. The website builder includes online booking, e-commerce, mobile-ready design, and SEO tools. Listed integrations include Stripe, Xero, Google Calendar, Klaviyo, Google Meet, and Zoom; calendars can also sync with Google Calendar, Outlook, or iCal. Its Android and iOS app supports business bookings, calendar checks, and payments, while clients can manage visits. Plans are Free at free, Starter at £19.99 a month, and Pro at £39.99 a month; prices exclude VAT. Payments taken through Nexaloom incur a 1.85% + 20p transaction fee on every listed plan. The pricing page lists ICO registration, PCI DSS via Stripe, UK data residency, and UK GDPR and Data Protection Act 2018 coverage across plans. Nexaloom is headquartered in London, United Kingdom.

SpaSphere is business software for estheticians and boutique skincare studios, built around client care, treatment plans, bookings, payments, and retail. Client records can include skin assessments, SOAP notes, progress photos, and treatment history; multi-session plans track progress across visits. Online booking, deposits, payments, and POS are included, with payments processed through Stripe at its standard rates and no SpaSphere markup. The core plan includes a branded website on the business’s own domain and an online store for retail and gift cards. Sophie AI provides daily briefs, coaching, and retention alerts; suggested win-back messages wait for approval before sending. The core plan costs $139 a month after the first 30 days for $1 and includes up to four team members. Optional Client Referral & Loyalty and Private Shop add-ons each cost $29 a month. SpaSphere offers a free trial but no free plan. It is listed for web, Android, and iOS, though both mobile apps are beta releases with limited availability. SpaSphere says it is not medical software and is not represented as HIPAA-compliant unless separately agreed in writing.