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Nexaloom

nexaloom.co

From £9.99/mo Free plan WebiOSAndroid
Visit nexaloom.co
Spec score 8.9 #4 of 27 in Salon Website Builders

What it is

Nexaloom provides online booking, scheduling, payments, client management, and commerce tools for salons, wellness businesses, and service providers. Clients can book around the clock with real-time availability and appointment updates. A beta AI booking assistant handles client queries and bookings through WhatsApp, Instagram, Facebook Messenger, Telegram, and website chat. The website builder includes online booking, e-commerce, mobile-ready design, and SEO tools. Listed integrations include Stripe, Xero, Google Calendar, Klaviyo, Google Meet, and Zoom; calendars can also sync with Google Calendar, Outlook, or iCal. Its Android and iOS app supports business bookings, calendar checks, and payments, while clients can manage visits. Plans are Free at free, Starter at £19.99 a month, and Pro at £39.99 a month; prices exclude VAT. Payments taken through Nexaloom incur a 1.85% + 20p transaction fee on every listed plan. The pricing page lists ICO registration, PCI DSS via Stripe, UK data residency, and UK GDPR and Data Protection Act 2018 coverage across plans. Nexaloom is headquartered in London, United Kingdom.

Spec sheet

What it does
Nexaloom is an online booking and business-management platform for salons, beauty studios, wellness providers and other appointment businesses.Read 15 Oct 2026 · nexaloom.co
Purpose
Nexaloom provides online booking, scheduling, payments, client management, and commerce tools for salons, wellness businesses, and service providers.Read 30 Sep 2026 · nexaloom.co
Intended users
The pricing page describes Free for small salons or independent professionals, Starter for growing beauty businesses, and Pro for larger beauty businesses.Read 30 Sep 2026 · nexaloom.co
Integrations
Official pages name Stripe, Xero, Google Calendar, Klaviyo, Google Meet and Zoom integrations.Read 15 Oct 2026 · nexaloom.co
Support
The homepage says support is available 24/7 through chat, email or phone.Read 15 Oct 2026 · nexaloom.co
Headquarters
London, United KingdomRead 28 Sep 2026 · nexaloom.co
AI assistant
Nexa AI can answer questions, recommend services or products and handle bookings across WhatsApp, Instagram, Facebook Messenger, Telegram and a website.Read 15 Oct 2026 · nexaloom.co
Booking
The scheduling page says clients can book online 24/7, with real-time availability and appointment updates.Read 30 Sep 2026 · nexaloom.co
Calendar sync
Paid plans synchronize bookings with Google Calendar, Outlook or iCal and provide real-time updates.Read 15 Oct 2026 · nexaloom.co
Company business activity
Companies House classifies the company under software development, IT consultancy, data processing/hosting and web portals.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Company headquarters
The registered office is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Company incorporation
Companies House records incorporation on 18 September 2024.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Company legal name
Companies House identifies the maker as NEXALOOM LTD, company number 15963474, an active private limited company.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Company size
Crunchbase lists NEXALOOM LTD as private, headquartered in London, with 1–10 employees.Read 15 Oct 2026 · crunchbase.com
Compliance wording
The sub-processor page says vendor agreements impose obligations consistent with UK GDPR Article 28 and Nexaloom’s customer data-processing agreement.Read 15 Oct 2026 · nexaloom.co
Data processing
Nexaloom says it assesses sub-processors' privacy and security practices and uses data processing agreements consistent with UK GDPR Article 28.Read 30 Sep 2026 · nexaloom.co
Data sale policy
The privacy policy says Nexaloom does not sell personal information to third parties.Read 15 Oct 2026 · nexaloom.co
E-commerce
The commerce module supports product catalogues, inventory, product-service bundles, order tracking and online payments.Read 15 Oct 2026 · nexaloom.co
Employee scheduling
Businesses can manage employee schedules across locations with individual calendars.Read 15 Oct 2026 · nexaloom.co
Enterprise extensibility
Enterprise customers are offered custom integrations, custom contracts and invoicing, and SLA and uptime guarantees.Read 15 Oct 2026 · nexaloom.co
Industries
The site lists hair salons, barbershops, nail studios, spas, aesthetics, massage, fitness, physiotherapy, health practices, tattoo businesses, pet grooming and home services.Read 15 Oct 2026 · nexaloom.co
Limit: sparse GetApp evidence
GetApp shows Nexaloom with a 0 rating and explicitly says there are no reviews.Read 15 Oct 2026 · getapp.com
Limit: terms-page quality
The published terms page contains unrelated references to AppBuilderAI and Fundflex Finance instead of consistently describing Nexaloom.Read 15 Oct 2026 · nexaloom.co
Limit: Trustpilot representativeness
Trustpilot warns that Nexaloom has not recently invited customers to review, so its reviews may not be representative.Read 15 Oct 2026 · uk.trustpilot.com
Mobile app
The maker says its iOS and Android app supports business bookings, calendar checks, and payments, while clients can manage visits.Read 30 Sep 2026 · nexaloom.co
Mobile app requirements
The iOS listing requires iOS 15.1 or later and lists a 79.8 MB app from NEXALOOM LTD.Read 15 Oct 2026 · apps.apple.com
Online booking
Clients can book, reschedule and cancel appointments themselves through a booking link at any time.Read 15 Oct 2026 · nexaloom.co
Payment limit
Payments taken through Nexaloom incur a 1.85% + 20p transaction fee on every listed plan, and prices exclude VAT.Read 30 Sep 2026 · nexaloom.co
Payments
Nexaloom provides integrated checkout and payment processing for bookings and commerce.Read 15 Oct 2026 · nexaloom.co
Praise: customer service
A Trustpilot reviewer praised setup help and said support went beyond expectations.Read 15 Oct 2026 · uk.trustpilot.com
Praise: ease of use
A Trustpilot reviewer said the app was smooth to use, while another said a dance studio was set up quickly.Read 15 Oct 2026 · uk.trustpilot.com
Praise: flexibility and reliability
A Trustpilot reviewer described Nexaloom as flexible and reliable.Read 15 Oct 2026 · uk.trustpilot.com
Privacy data collected
The privacy policy lists account, profile, appointment, payment and communication data plus device, usage, location and cookie data.Read 15 Oct 2026 · nexaloom.co
Privacy limitation
The privacy policy says security measures are used but absolute security of internet transmission cannot be guaranteed.Read 15 Oct 2026 · nexaloom.co
Rating on Apple App Store
5.0 out of 5 from 1 ratingRead 15 Oct 2026 · apps.apple.com
Rating on Trustpilot
4.1 out of 5 from 5 reviewsRead 15 Oct 2026 · uk.trustpilot.com
Rating-directory support data
GetApp lists web, Android and iPhone/iPad support plus email/help desk, chat, phone support and a knowledge base.Read 15 Oct 2026 · getapp.com
Reminders
The platform sends automated appointment reminders and confirmations by email or SMS.Read 15 Oct 2026 · nexaloom.co
Security and privacy
The pricing page lists ICO registration, PCI DSS via Stripe, UK data residency, and UK GDPR and Data Protection Act 2018 coverage across all plans.Read 30 Sep 2026 · nexaloom.co
Security claim
The homepage says Nexaloom uses industry-standard encryption and security measures.Read 15 Oct 2026 · nexaloom.co
Transaction fee
Payments taken through Nexaloom are charged at 1.85% plus 20p per transaction, and listed prices exclude VAT.Read 15 Oct 2026 · nexaloom.co
UK data hosting
The sub-processor register says primary PostgreSQL data, including bookings and client records, is hosted in AWS eu-west-2 in London and remains in the UK at rest.Read 15 Oct 2026 · nexaloom.co
Website builder
The no-code builder uses drag-and-drop editing and includes booking, e-commerce, mobile-ready layouts and SEO tools.Read 15 Oct 2026 · nexaloom.co

Plans and prices

Free Free £0 forever 1 bookable staff member · unlimited appointments · online booking · iOS and Android app · e-commerce integration · email reminders Read 15 Oct 2026 · nexaloom.co
Free Plan Free £0 per month 1 staff member · 1 location · unlimited appointments · email reminders · 1.85% + 20p transaction fee Read 30 Sep 2026 · nexaloom.co
Own-domain website add-on £9.99 a month £9.99 a month; £199 setup optional Own domain name · SEO maintenance Read 15 Oct 2026 · nexaloom.co
Solo £9.99 a month £9.99 per month per bookable staff member SMS reminders · calendar sync · waitlist and resources · advanced reporting · CRM and commissions · Nexa AI marketing assistant · priority support Read 15 Oct 2026 · nexaloom.co
Starter Plan £19.99 a month £19.99 per month Up to 3 staff · 50 reminder SMS per staff · 1.85% + 20p transaction fee Read 30 Sep 2026 · nexaloom.co
Pro Plan £39.99 a month £39.99 per month Up to 10 staff · 50 reminder SMS per staff · 1.85% + 20p transaction fee Read 30 Sep 2026 · nexaloom.co
Enterprise Priced on request Custom tailored; priced on team and sites Unlimited bookable staff · volume seat and SMS pricing · dedicated account manager · custom integrations · SLA and uptime guarantees · custom contracts and invoicing Read 15 Oct 2026 · nexaloom.co

Every Nexaloom plan and price →

Strong points and limits

Strong points

  • Clients can book online 24/7.
  • Offers a beta assistant across five messaging channels.
  • Website builder includes booking and e-commerce.
  • Mobile apps support bookings, calendar checks, and payments.
  • Calendars can sync with Google, Outlook, or iCal.

Limits

  • Free plan is limited to one staff member and location.
  • Every plan charges 1.85% + 20p per payment.
  • Prices exclude VAT.
  • AI booking assistant is in beta.

Who it suits

Nexaloom suits salons, wellness businesses, and service providers that need online scheduling, client management, and payments. The listed plans describe Free for small salons or independent professionals, Starter for growing beauty businesses, and Pro for larger beauty businesses.

Verdict

Nexaloom combines booking, payment, client, and commerce tools with mobile apps and calendar sync. Compare staff limits and monthly prices, and account for the transaction fee and VAT.

Where Specifiction places it

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