Nextiva vs NFON Cloudya
Nextiva
nextiva.comNFON Cloudya
nfon.comSide by side
| Figure | Nextiva | NFON Cloudya |
|---|---|---|
| Price from | $15/mo | €4.50/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 4 |
| Spec score · Business Phone Systems | 9.3 (#2) | 9.3 (#3) |
| Spec score · Unified Communications as a Service | 8.9 (#2) | 8.9 (#3) |
| Spec score · Telephony Software | 9.0 (#3) | 9.0 (#4) |
| Spec score · UCaaS Platforms | 8.9 (#2) | 8.9 (#3) |
| Spec score · Cloud Telephony Solutions | 8.9 (#5) | 8.9 (#6) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | Administrators can route calls by time periods and exceptions such as holidays. |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Scottsdale, Arizona, United States | Munich, Germany |
| Rating on Apple App Store | 4.2 out of 5 from 7.1K ratings for NextivaONE. | 5.0 out of 5 from 4 ratings |
| Rating on Capterra | 4.6 out of 5 from 919 reviews. | 4.0 out of 5 from 19 reviews |
| Rating on G2 | 4.5 out of 5 from 3,677 reviews. | 4.5 out of 5 from 12 reviews |
| Rating on GetApp | 4.6 out of 5 from 919 reviews. | 4.0 out of 5 from 19 reviews |
| Rating on Trustpilot | 4.6 out of 5 from 8,657 reviews. | 3.3 out of 5 from 44 reviews |
| Voicemail | Voicemail includes transcription, alerts and options to download, forward or listen to messages in the app. | Voicemails are stored digitally and can be accessed as audio or AI-generated text in email or Cloudya. |
| Voicemail transcription | Yes | Yes |
| What it does | Nextiva provides a cloud business communications and unified customer-experience platform combining VoIP, messaging, meetings, contact-center functions and customer-data workflows. | Cloudya is NFON’s cloud-hosted business phone system with voice, video, PBX and collaboration functions. |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
NFON Cloudya
- Cloudya Business Standard License€6.80, paid once
- Cloudya Business Premium License€9.90, paid once
- Cloud Business Telephony€4.50 a month
- NFON Cloud TelephonyPriced on request
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.
NFON Cloudya
NFON Cloudya has no write-up on Specifiction yet; its figures are above.