NextMe vs Qwaiting
NextMe
nextmeapp.comQwaiting
qwaiting.comSide by side
| Figure | NextMe | Qwaiting |
|---|---|---|
| Price from | $4.17/mo | $207.50/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 10 | 8 |
| Spec score · Restaurant Waitlist Software | 9.2 (#2) | 8.3 (#7) |
| Analytics | The analytics dashboard reports guest volume, wait times, peak periods, and queue performance, and supports CSV or Excel data exports. | Qwaiting reports on queue times, customer flow, and staff efficiency. |
| Integrations | The product advertises connections to POS, CRM and registration systems, while custom integrations are available on the Custom plan. | Its listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. |
| Plan limits | The Free plan includes 100 SMS per month and 1 user; Starter includes 3,000 SMS per month and 5 users; Business includes 5,000 SMS per month and 10 users. | The pricing page lists staff-login caps of 5 for Starter, 10 for Business, 20 for Enterprise, and 50 for Custom. |
| Product | NextMe is a virtual waiting room and digital waitlist that helps teams manage guest flow and keep physical lines organized. | Qwaiting is a cloud-based queue management system for appointment and walk-in queues. |
| Security | NextMe's privacy policy says subscriber data is encrypted at rest and that the company does not sell personally identifiable information or protected health information. | Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. |
| Support | Custom plan customers receive one to one onboarding and product training, while event support packages can include guaranteed response times and after hours coverage. | The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance. |
Plans
NextMe
- FreeFree
- Starter (annual)$49.99 a year
- Starter (annual billing)$49.99 a month
- Starter (monthly)$59.99 a month
- Starter (monthly billing)$59.99 a month
- Business (annual)$79.99 a year
- Business (annual billing)$79.99 a month
- Business (monthly)$99.99 a month
- Business (monthly billing)$99.99 a month
- CustomPriced on request
Qwaiting
- Starter$249 a month
- Business$349 a month
- Enterprise$399 a month
- Custom$649 a month
- Starter$2,490 a year
- Business$3,490 a year
- Enterprise$3,990 a year
- Custom$6,490 a year
In their own words
NextMe
NextMe is a virtual waiting room and digital waitlist for businesses organizing guest flow and physical lines. Guests can join a branded waitlist form through a QR code, kiosk tablet or business website. The waitlist includes predictive wait times, repeat guest recognition, custom fields and queues, real-time status updates and two-way SMS. Businesses can manage appointments alongside walk-ins, with booking confirmations and appointment reminders sent by text. Its analytics dashboard reports guest volume, wait times, peak periods and queue performance, and supports CSV or Excel exports. NextMe is available on Android, iOS and web, with integrations and a private API; a public API is described as coming soon. Plans include a free option with 100 SMS per month and one user. Starter costs $49.99 a year billed annually or $59.99 a month, and includes 3,000 SMS monthly and five users. Business costs $79.99 a year billed annually or $99.99 a month, with 5,000 SMS monthly and 10 users. A 14-day free trial is also offered. Use cases listed include retail, hospitality, healthcare and events.
Qwaiting
Qwaiting is a queue management system for organizations handling appointments and walk-ins. It brings both into a shared queue, routes customers, and provides real-time monitoring. Customers can join remotely by phone or browser and view live wait times. Automated notifications can go by SMS, email, or mobile app, while reports cover queue times, customer flow, and staff efficiency. The cloud product runs in a browser; an on-premises option operates on a local network without internet connectivity. Listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. Its security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2. Plans start at $249 a month, billed monthly, and a 14-day trial is available. Staff-login limits range from five on Starter to 50 on Custom. All plans include 24/7 enterprise support.