NextMe vs Waitwhile
NextMe
nextmeapp.com
Waitwhile
waitwhile.comSide by side
| Figure | NextMe | Waitwhile |
|---|---|---|
| Price from | $4.17/mo | $31/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 10 | 5 |
| Spec score · Restaurant Waitlist Software | 9.2 (#2) | 8.5 (#5) |
| API | There is no public API; a partner API can be licensed case by case for an additional fee. | Waitwhile exposes a REST API for account actions and supports event-driven webhooks for real-time updates. |
| Company legal name | Crunchbase identifies the legal entity as NextMe Inc., founded by James Yi and John Yi. | Crunchbase identifies the legal entity as Waitwhile, Inc. |
| Headquarters | Chicago, Illinois, United States | The security page identifies San Francisco, California as the global headquarters and the company page gives its San Francisco address. |
| Integrations | The product advertises connections to POS, CRM and registration systems, while custom integrations are available on the Custom plan. | Native and no-code connections include Salesforce, Zapier, Slack, calendars, Google Sheets, Twilio, Zendesk, Jira, Eventbrite, Zoom and Square. |
| Licence | Terms describe NextMe software and content as proprietary copyrighted material and prohibit reproduction, resale or modification. | Waitwhile is proprietary commercial software; its terms grant limited use and prohibit copying, modification, reverse engineering and redistribution. |
| Product | NextMe is a virtual waiting room and digital waitlist that helps teams manage guest flow and keep physical lines organized. | Waitwhile is a unified platform for managing walk-ins, queues, and appointments. |
| Rating on Capterra | 4.8 out of 5 from 20 reviews. | 4.7 out of 5 from 63 reviews |
| Rating on G2 | 5.0 out of 5 from 6 reviews. | 4.8 out of 5 from 347 reviews |
| Rating on GetApp | 4.9 out of 5 from 20 reviews. | 4.7 out of 5 from 63 reviews |
| Security | NextMe's privacy policy says subscriber data is encrypted at rest and that the company does not sell personally identifiable information or protected health information. | The security page states that data in transit and at rest is encrypted with AES at 128-bit or higher and that third-party penetration tests occur annually. |
| Support | Custom plan customers receive one to one onboarding and product training, while event support packages can include guaranteed response times and after hours coverage. | The site links to a help center and lists [email protected] as its contact email. |
| System requirements | The web app supports current Chrome, Safari and Firefox, requires an active internet connection and needs no special hardware. | Supported browsers include recent Chrome, Firefox, Safari and Edge versions; the native apps require iOS 16.4 or later and Android API 21 or later. |
| What it does | NextMe is a virtual waiting-room and digital waitlist system that sends guests text updates when to return. | Waitwhile is a cloud platform for virtual queues, appointments, messaging and analytics that lets visitors wait remotely and track status in real time. |
Plans
NextMe
- FreeFree
- Starter (annual)$49.99 a year
- Starter (annual billing)$49.99 a month
- Starter (monthly)$59.99 a month
- Starter (monthly billing)$59.99 a month
- Business (annual)$79.99 a year
- Business (annual billing)$79.99 a month
- Business (monthly)$99.99 a month
- Business (monthly billing)$99.99 a month
- CustomPriced on request
Waitwhile
- FreeFree
- FreeFree
- Starter$31 a month
- Business$55 a month
- EnterprisePriced on request
In their own words
NextMe
NextMe is a virtual waiting room and digital waitlist for businesses organizing guest flow and physical lines. Guests can join a branded waitlist form through a QR code, kiosk tablet or business website. The waitlist includes predictive wait times, repeat guest recognition, custom fields and queues, real-time status updates and two-way SMS. Businesses can manage appointments alongside walk-ins, with booking confirmations and appointment reminders sent by text. Its analytics dashboard reports guest volume, wait times, peak periods and queue performance, and supports CSV or Excel exports. NextMe is available on Android, iOS and web, with integrations and a private API; a public API is described as coming soon. Plans include a free option with 100 SMS per month and one user. Starter costs $49.99 a year billed annually or $59.99 a month, and includes 3,000 SMS monthly and five users. Business costs $79.99 a year billed annually or $99.99 a month, with 5,000 SMS monthly and 10 users. A 14-day free trial is also offered. Use cases listed include retail, hospitality, healthcare and events.
Waitwhile
Waitwhile is a platform for handling walk-ins, queues and appointments across service locations. Customers can join a queue remotely or on-site by QR code, web, kiosk, NFC tag or SMS, then receive live updates and AI-powered wait estimates. Appointment tools cover reminders, confirmations, booking rules and matching people with resources. LineSync places scheduled appointments and walk-ins in a shared queue. Connections include a REST API, webhooks, no-code options and Zapier, alongside named integrations such as Slack, Salesforce, Mailchimp, Google Sheets, Outlook, Google Calendar, Twilio, Zendesk and Square POS. It runs on Android, iOS and web, and offers an API. The free plan is free and covers one location and 50 visits/month. Starter is $31 a month billed annually; Business is $55 a month billed annually. Enterprise pricing is custom. Waitwhile lists retail, luxury retail, government, education and healthcare among its industries, and describes its enterprise offering for businesses with 10 to 600 service points and multiple networks.