NFON Cloudya vs PBXware
NFON Cloudya
nfon.comPBXware
bicomsystems.comSide by side
| Figure | NFON Cloudya | PBXware |
|---|---|---|
| Price from | €4.50/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Business Phone Systems | 9.3 (#3) | 8.3 (#58) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | Administrators can route calls by time periods and exceptions such as holidays. | custom |
| CRM integrations | NFON advertises CRM Connect integrations with more than 60 CRM systems, including Salesforce, HubSpot and SAP. | The product page names Salesforce, SugarCRM, Zendesk, Zoho and Microsoft Dynamics among its CRM integrations. |
| Desktop and mobile apps | Yes | Yes |
| Founded | 2007 | 2003 |
| Voicemail transcription | Yes | Yes |
Plans
NFON Cloudya
- Cloudya Business Standard License€6.80, paid once
- Cloudya Business Premium License€9.90, paid once
- Cloud Business Telephony€4.50 a month
- NFON Cloud TelephonyPriced on request
In their own words
NFON Cloudya
NFON Cloudya has no write-up on Specifiction yet; its figures are above.
PBXware
PBXware is a software PBX that brings voice, video, contact center features and meetings into one platform. Listed phone capabilities include multiple business numbers, an auto attendant, custom call routing and voicemail transcription. Communications features include audio conferencing, instant messaging, video calls, fax, presence, screen pop and screen sharing. The product is offered in Multi-Tenant, Business and Contact Center editions, with hosted and on-premise deployment. Multi-Tenant Edition lets operators manage multiple customers from one installation and add users or services as needed. The Contact Center solution supports voice, SMS, email, live chat, Facebook Messenger and WhatsApp. Named CRM integrations include Salesforce, SugarCRM, Zendesk, Zoho and Microsoft Dynamics. The developer portal describes a REST API, real-time event publisher, SDKs and ARI applications. PBXware is listed for web, Windows, macOS, iOS, Android and Linux, as well as self-hosted use. Bicom Systems says the software supports most IP phones, automated provisioning, busy lamp field and hot desking, and includes call encryption. The plans page lists Core, CX Lite and CX Pro but does not state their prices; pricing is on request. The maker says it launched PBXware in September 2004.