NIVA vs Quickchat AI
NIVA
getniva.ai
Quickchat AI
quickchat.aiSide by side
| Figure | NIVA | Quickchat AI |
|---|---|---|
| Price from | $39/mo | $0.50/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 8 | 16 |
| Spec score · Sales Chatbot Software | 8.0 (#16) | 8.6 (#7) |
| Compliance | NIVA describes itself as GDPR compliant and SOC 2 Type II, HIPAA, and ISO 27001 ready or aligned, with DPA, EU data residency options, and BAA availability. | The Legal and Security FAQ says Quickchat AI complies with GDPR and is actively pursuing SOC 2 compliance. |
| Headquarters | Ahmedabad, Gujarat, India | 981 Mission Street, San Francisco, California 94103, USA |
| Integrations | NIVA lists Google Drive, Dropbox, Notion, Confluence, YouTube, SharePoint/OneDrive, REST webhooks, WhatsApp, Telegram, Slack, Microsoft Teams, Mattermost, Discord, Instagram, LINE, SAP, Odoo, HubSpot, Freshdesk, Zendesk, and custom REST systems. | Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. |
| Knowledge base | Bots can ingest PDFs, DOCX files, URLs, YouTube transcripts, and plain text into a dedicated isolated vector database. | Knowledge sources include PDF, DOCX, XLSX, CSV, EPUB, Markdown and text files, websites, help-center articles and Shopify catalogs. |
| Security controls | NIVA states that it uses TLS 1.3 in transit, AES-256 at rest, role-based access control, MFA, continuous monitoring, network segmentation, WAF, and DDoS protection. | The company describes need-to-know access, role-based access control, audit logging and customer-authorized production-data access for support. |
| What it does | NIVA is an AI chatbot that turns website visitors into customers using industry-trained responses grounded in the customer’s content. | Quickchat AI provides hosted AI Agents for support and sales conversations using company data, actions and multiple communication channels. |
Plans
NIVA
- FreeFree
- Basic$39 a month
- Standard$119 a month
- EnterprisePriced on request
- Free trialFree
- Essential$39 a month
- Premium$119 a month
- EnterprisePriced on request
Quickchat AI
- FreeFree
- Starter$9 a month
- Basic$29 a month
- Essential$99 a month
- Professional$299 a month
- Business$999 a month
- Enterprise$0.50 a month
- FreeFree
- FreeFree
- EnterprisePriced on request
In their own words
Quickchat AI
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They can understand and answer in multiple languages, with customizable personality and tone. Conversation actions include handing a chat to a person, collecting data, calling HTTP APIs, connecting MCP servers, and recording information in Google Sheets. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Website deployment options are a configurable chat widget, an iFrame embed, or a chat page. Conversation analysis includes sentiment, CSAT ratings, outcomes, topics, alerts, and AI Insights. The Free plan costs nothing and gives 50 AI credits per month for personal, non-commercial use. Starter costs $9 a month and includes 150 AI credits monthly and commercial use. REST API access is listed with Business, which costs $999 a month. Quickchat AI is available through web, API, and self-hosted deployment.