NorthStar CIS vs Vitality Utility Billing
NorthStar CIS
northstarutilities.com
Vitality Utility Billing
vitality.ioSide by side
| Figure | NorthStar CIS | Vitality Utility Billing |
|---|---|---|
| Price from | — | $0.50/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 2 |
| Spec score · Utility Billing Software | 7.2 (#17) | 8.0 (#7) |
| Company history | NorthStar Utilities Solutions says it was founded in 1976 and serves utility providers and municipalities across North America and the Caribbean. | Vitality says it has been in business for 14 years and is bootstrapped and debt-free. |
| Headquarters | Ottawa, Ontario, Canada | The company lists its address as 5250 Commerce Dr, Suite 302, Murray, Utah 84107. |
| Purpose | NorthStar CIS is a customer information and billing system designed for small to medium-sized utilities and municipalities. | VITALITY lets property operators manage utility billing in-house. |
| Support | Standard support hours are 8:00 am to 8:00 pm ET Monday through Friday, excluding designated statutory holidays. | VITALITY advertises phone support Monday–Friday 6 AM–9 PM MST, email support and a step-by-step support center. |
Plans
Vitality Utility Billing
- VITALITY utility billing$0.50 a month
- VITALITY utility billing$0.50 a month
In their own words
NorthStar CIS
NorthStar CIS has no write-up on Specifiction yet; its figures are above.
Vitality Utility Billing
VITALITY Utility Billing is web software for property operators managing utility billing in-house. It supports metered, RUBS, and convergent billing for electricity, water, gas, trash, internet, and other utilities. Listed capabilities include automatic bill retrieval, consumption tracking, move-out final bills, custom reports, historical utility-spend analysis, rate management, meter data import, and a customer account portal. Property management integrations include Entrata, Yardi, RealPage, ResMan, and Rent Manager, with property, unit, resident, and charge data syncing in real time. Submeter connections include Itron, Siemens, Schneider Electric, Honeywell, Enphase, and other vendors. Vitality says every feature is included without tiered pricing or module upsells. Pricing starts at $0.50 a month per unit, with no free plan and no public billing schedule stated. Payment processing is not included. The company identifies operators managing 50 or more units using property management software as its best fit.