NorthStar CIS vs Zero Friction
NorthStar CIS
northstarutilities.comZero Friction
zerofriction.coSide by side
| Figure | NorthStar CIS | Zero Friction |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Utility Billing Software | 7.2 (#17) | 7.7 (#9) |
| Billing | The software can be customized to bill multiple utilities on one statement, including complex, deregulated, or alternate energy billing. | The platform supports invoicing based on fixed or consumption-related rates and cost distribution, with invoices sent by email or post. |
| Founded | 1976 | LinkedIn lists the company as founded in 2018. |
| Headquarters | Ottawa, Ontario, Canada | Ghent, Belgium |
| Integrations | NorthStar describes REST API integrations with meter data management, outage management, kiosks, payment portals, and electronic bill presentment and payment providers. | The integration catalog covers meter-data management, CRM, ERP, banking, reporting, payment, customer-service, accountancy, communication and e-invoicing systems. |
| Purpose | NorthStar CIS is a customer information and billing system designed for small to medium-sized utilities and municipalities. | Zero Friction is a cloud SaaS meter-to-cash and billing platform for heating and cooling suppliers. |
| Support | Standard support hours are 8:00 am to 8:00 pm ET Monday through Friday, excluding designated statutory holidays. | Support is included in monthly pricing, with 24/7 self-service and contact with support by chat, phone, or email during CET office hours. |
Plans
Zero Friction
- BPO EnterprisePriced on request
- BPO StandardPriced on request
- SaaSPriced on request
In their own words
NorthStar CIS
NorthStar CIS has no write-up on Specifiction yet; its figures are above.
Zero Friction
Zero Friction has no write-up on Specifiction yet; its figures are above.