Numonix IXCloud vs Soteria Teams Compliance
Numonix IXCloud
numonix.ioSoteria Teams Compliance
insightfultechnology.comSide by side
| Figure | Numonix IXCloud | Soteria Teams Compliance |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 0 |
| Spec score · Call Recording Software | 8.0 (#7) | 7.1 (#15) |
| Audience | Numonix describes IXCloud as intended for enterprise customers needing cloud-hosted, compliance-caliber call recording and data security. | The maker describes the company as serving businesses in highly regulated and litigious industries. |
| Deployment | The Azure SaaS platform is fully managed and requires no physical or virtual servers for deployment or maintenance. | The maker says its global platform can be deployed in Insightful Cloud, on-premise, hybrid or public cloud environments including AWS and Azure. |
| Founded | 2013 | 2014 |
| Headquarters | Boca Raton, Florida, United States | London, United Kingdom |
| Integrations | Officially listed integrations include Microsoft Teams, Cisco Webex, Zoom, Avaya and SIPREC, with other platforms supported. | The maker lists Microsoft Teams among its integrations and says it records and archives Teams voice, chat, video, screen sharing and attachments. |
| Purpose | IXCloud is a cloud-based central repository for call recordings and interactions across communication platforms. | The Microsoft Teams compliance recording solution records voice, video, screen sharing, instant messages and files. |
| Retention and legal hold | Custom retention profiles and legal hold preserve recordings according to regulatory or investigative needs. | Administrators can set retention periods and legal holds to suit their jurisdiction, and recordings are retained in an evidential-weight vault. |
| Support | SaaS support is included in the fees under the ordering document, and customers can submit and track support tickets through Numonix’s support portal. | The product page invites prospective customers to contact the team to discuss the solution and request more information. |
Plans
Numonix IXCloud
- BusinessPrice not published
- EnterprisePrice not published
- HybridPrice not published
In their own words
Numonix IXCloud
Numonix IXCloud stores call recordings and interactions from communication platforms in a managed Azure SaaS service. Deployment requires no physical or virtual servers for installation or maintenance. It can record audio, Microsoft Teams video, and VBSS screen sharing, including on-demand Teams recording with PCI muting. Rules can select recordings by call scenario, participant, keywords, and other criteria; listed integrations include Microsoft Teams, Avaya, and Cisco. Each tenant includes 1 TB of geo-redundant storage, with an option to keep encrypted recordings in a customer's Azure Blob storage account. Security features include role-based access, two-factor authentication, 256-bit AES encryption, and digital signatures. An optional analytics package adds transcription, on-demand AI summaries, sentiment analysis, and PII redaction; transcription capacity is sold in 100-hour increments. Numonix says IXCloud supports HIPAA and GDPR compliance, and states that its ISMS is ISO/IEC 27001-certified and it maintains a SOC 2 Type II attestation. The trial described in the subscription services agreement lasts 30 days unless extended in writing. Pricing is on request. For paying customers, the SLA targets at least 99.9% monthly availability, subject to conditions and exclusions.
Soteria Teams Compliance
Soteria Teams Compliance records Microsoft Teams voice, chat, video, screen activity, files, and other content from Teams clients and Teams-enabled devices. Recorded interactions can be searched, transcribed, categorised, and analysed. Compliance teams use a single-view portal to configure activity triggers and alerts, while administrators set retention periods and legal holds for their jurisdiction. Recordings remain in an evidential-weight vault, with archiving, retrieval, access control, and erasure when retention is no longer needed. The maker says deployments can be customised for a regulatory jurisdiction and records can be audited for regulatory reporting. The product is certified for Microsoft through its Independent Software Vendor programme. Deployment options include Insightful Cloud, on-premise, hybrid, AWS, and Azure environments. Its FUSION platform integrates with more than 240 data sources, and the solution works with the company’s case management tool. It is a paid web product with pricing on request, aimed at highly regulated and litigious organisations.