Numonix IXCloud vs Voxida Voice Recording Software Suite
Numonix IXCloud
numonix.ioVoxida Voice Recording Software Suite
accuratealways.comSide by side
| Figure | Numonix IXCloud | Voxida Voice Recording Software Suite |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Call Recording Software | 8.0 (#7) | 6.9 (#18) |
| Compliance | Numonix says its ISMS is ISO/IEC 27001-certified and it maintains a SOC 2 Type II attestation; it says IXCloud supports HIPAA and GDPR compliance rather than claiming HIPAA certification. | The maker says Voxida Encrypt supports PCI-DSS, HIPAA and MIPPA encryption standards, and its certifications page states Voxida and Milvox are DFARS compliant. |
| Deployment | The Azure SaaS platform is fully managed and requires no physical or virtual servers for deployment or maintenance. | For Cisco environments, Voxida can record calls on premises, in the cloud, or at the edge. |
| Founded | 2013 | 2003 |
| Headquarters | Boca Raton, Florida, United States | Half Moon Bay, California, USA |
| Purpose | IXCloud is a cloud-based central repository for call recordings and interactions across communication platforms. | Voxida records, monitors, reports on and replays calls and other communications. |
| Support | SaaS support is included in the fees under the ordering document, and customers can submit and track support tickets through Numonix’s support portal. | Support resources include one-on-one training, a knowledge base, a toll-free support number, web service and remote upgrades. |
Plans
Numonix IXCloud
- BusinessPrice not published
- EnterprisePrice not published
- HybridPrice not published
Voxida Voice Recording Software Suite
- Voxida Software SuitePriced on request
- Voxida Voice Recording Software SuitePriced on request
In their own words
Numonix IXCloud
Numonix IXCloud stores call recordings and interactions from communication platforms in a managed Azure SaaS service. Deployment requires no physical or virtual servers for installation or maintenance. It can record audio, Microsoft Teams video, and VBSS screen sharing, including on-demand Teams recording with PCI muting. Rules can select recordings by call scenario, participant, keywords, and other criteria; listed integrations include Microsoft Teams, Avaya, and Cisco. Each tenant includes 1 TB of geo-redundant storage, with an option to keep encrypted recordings in a customer's Azure Blob storage account. Security features include role-based access, two-factor authentication, 256-bit AES encryption, and digital signatures. An optional analytics package adds transcription, on-demand AI summaries, sentiment analysis, and PII redaction; transcription capacity is sold in 100-hour increments. Numonix says IXCloud supports HIPAA and GDPR compliance, and states that its ISMS is ISO/IEC 27001-certified and it maintains a SOC 2 Type II attestation. The trial described in the subscription services agreement lasts 30 days unless extended in writing. Pricing is on request. For paying customers, the SLA targets at least 99.9% monthly availability, subject to conditions and exclusions.
Voxida Voice Recording Software Suite
Voxida Voice Recording Software Suite has no write-up on Specifiction yet; its figures are above.