OctopusPro vs PracticeRunner
OctopusPro
octopuspro.comPracticeRunner
practicerunner.comSide by side
| Figure | OctopusPro | PracticeRunner |
|---|---|---|
| Price from | $1/mo | $8/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 11 | 4 |
| Spec score · Therapy Scheduling Software | 8.2 (#9) | 8.8 (#4) |
| Scheduling | It provides a live scheduling and dispatch board with drag-and-drop bookings, list view, and practitioner workload management. | Scheduling includes recurring appointments, availability, consultation scheduling, calendar feeds, synchronization and appointment requests. |
| Security | OctopusPro says personal information is stored on secure servers with SSL certificates and information transferred between users and the service is encrypted. | The BAA states that PHI is encrypted in transit and at rest and that safeguards include role-based access controls and audit logging. |
| Support | OctopusPro says it offers onboarding, setup, training, and advanced requirements support for psychology practices. | PracticeRunner offers email support, a knowledge base and direct founder onboarding; the contact page says replies typically arrive within 24 hours. |
Plans
OctopusPro
- Starter$36.25 a month
- Established — admin seat$60 a month
- Established — fieldworker seat$6 a month
- Unlimited Users — platform$99 a month
- Unlimited Users — booking fee$1 a month
- Established$60 a month
- Unlimited Users$99 a month
- Starter$348 a year
- Established$600 a year
- Unlimited Users$999 a year
PracticeRunner
- StarterFree
- Archive$8 a month
- Professional$39 a month
- Group$59 a month
In their own words
OctopusPro
OctopusPro is cloud-based practice management software for psychologists, counselling clinics, therapy providers, and mental health service businesses. Its scheduling and dispatch board supports drag-and-drop bookings, list view, and practitioner workload management. The appointment workflow can hold client profiles, histories, intake notes and forms, telehealth links, signatures, attendance records, invoices, and payments. It also supports virtual counselling, online intake calls, and remote mental health service workflows. Google Calendar and Outlook Calendar integrations sync appointments and availability. Listed payment gateways include Stripe, PayPal, Authorize.Net, Square, Checkout.com, eWAY, WePay, and Tap; Xero and QuickBooks are accounting integrations. OctopusPro describes encrypted information transfer, SSL-secured servers, and role-based staff permissions. It offers onboarding, setup, training, and support for advanced practice requirements. A REST API and webhooks are available for custom integrations and workflow automation. The 14-day trial requires no credit card, but does not include the branded customer-facing app. Established pricing is $60 seat per month and $6 seat per month.
PracticeRunner
PracticeRunner brings therapy practice scheduling, clinical records, intake, billing, payments, secure communication, supervision and coordination into one system. It supports individual, couple, family, therapy-group, consultation and workshop services. Documentation includes progress notes, a Session Workspace, source material, intake forms, assessments, diagnoses and document storage. Optional AI can prepare sessions, draft notes from transcripts or other source material, extract text with OCR and revise notes; clinicians review drafts before saving or signing. Billing covers invoices, AutoPay, automatic invoicing, card and bank payments, recorded external payments, superbills, statements and CMS-1500 claims. Google Calendar sync works one way: changes there do not update PracticeRunner appointments, and Google events are not imported as appointments. Compatible calendar apps can subscribe to private, read-only feeds. The client portal, payment processing and insurance claims are listed. The Professional plan is $39/month, and the site also lists a free Starter plan for 30 days, capped at 10 active clients and one clinician. Platforms are Android, iOS and web.