Odoo CRM vs Tessitura
Odoo CRM
odoo.comTessitura
tessitura.comSide by side
| Figure | Odoo CRM | Tessitura |
|---|---|---|
| Price from | $24.90/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · CRM Software | 9.5 (#2) | 7.6 (#175) |
| API | Odoo 20 documents a JSON-2 HTTP API at /json/2/<model>/<method> authenticated with bearer API keys. | Tessitura says API access is included with its license at no additional charge and can support custom websites and purchase paths. |
| Audience | Odoo describes its product as an integrated suite of business apps covering needs such as CRM, ecommerce, accounting, inventory, point of sale, and project management. | Tessitura says more than 800 arts and culture organizations use its platform. |
| Headquarters | Grand-Rosière, Belgium | Middletown, Delaware, United States |
| Security | Odoo describes code review, SQL-injection and XSS/RPC protections, PBKDF2-SHA512 password hashing, OIDC/OAuth and HTTPS enforcement on Odoo Cloud. | Tessitura describes cloud hosting on AWS, vulnerability scans and penetration tests, and software development practices using a PCI-validated Secure Software Lifecycle. |
| Support | The pricing page says all plans include unlimited email support, Monday to Friday, 24/5, in English, French, Spanish, or Dutch. | Tessitura cloud hosting includes comprehensive 24/7 support, monitoring, platform maintenance, and software installation and upgrades. |
Plans
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
In their own words
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.
Tessitura
Tessitura is a unified platform for arts and culture organizations, combining customer management, ticketing, fundraising, memberships, online commerce, and business insights. Its CRM keeps interactions, communications, ticket purchases, contributions, and memberships in one customer history. Ticketing handles general and timed admission, venue seating, subscriptions, group sales, education registrations, and virtual experiences. Fundraising includes moves management, online giving, pledge and installment billing, acknowledgements, and reminders. Organizations can configure unlimited membership programs with levels, renewal rules, benefits, and entitlements. Online commerce can use a hosted Tessitura storefront, a custom site through the Tessitura API, or a hybrid model with real-time transactions. API access is included with a Tessitura license at no extra charge. Analytics provide ad hoc queries, more than 200 standard reports, dashboards, alerts, and data exploration. Scanning supports offline use, timed admission, and real-time attendance. Organizations may use Tessitura cloud hosting or host their own environment. Pricing is available on request.