Odoo CRM vs The Agency CRM
Odoo CRM
odoo.com
The Agency CRM
theagencycrm.nlSide by side
| Figure | Odoo CRM | The Agency CRM |
|---|---|---|
| Price from | $24.90/mo | €29/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 5 |
| Spec score · Professional Services CRM Software | 8.8 (#10) | 8.6 (#16) |
| API | Odoo 20 documents a JSON-2 HTTP API at /json/2/<model>/<method> authenticated with bearer API keys. | The integrations page describes a documented REST API with OAuth 2.0, an interactive sandbox and webhooks for real-time events. |
| Automation | CRM automates lead creation, team assignment and scheduled activities, and supports rule-based assignment. | A visual automation builder can trigger email flows, tasks and CRM actions. |
| Headquarters | Grand-Rosière, Belgium | Netherlands |
| Pipeline | Opportunities are shown as draggable cards in kanban stages with expected revenue visibility. | The visual pipeline supports unlimited pipelines and stages, automatic follow-up tasks, and deal forecasts and win probabilities. |
| Rating on Apple App Store | 2.6 out of 5 from 145 ratings | The listing says the app has not received enough ratings or reviews to display an overview. |
| Rating on Google Play | 3.7 out of 5 from 4.66K reviews | The Google Play page displays no star rating or review count and shows 100+ downloads. |
| SDKs | Odoo's web-services tutorial provides XML-RPC and JSON-RPC examples and points to client libraries for Python, Ruby, PHP, Java and Go. | Official packages are listed for JavaScript/TypeScript, Python, PHP and Go. |
| Security | Odoo describes code review, SQL-injection and XSS/RPC protections, PBKDF2-SHA512 password hashing, OIDC/OAuth and HTTPS enforcement on Odoo Cloud. | Official pages state that data is encrypted on European servers and protected with role-based access, audit logs and a data-processing agreement. |
| Support | The pricing page says all plans include unlimited email support, Monday to Friday, 24/5, in English, French, Spanish, or Dutch. | The pricing page lists email support for Free, Starter and Pro, priority support with a 4-hour response for Business, and dedicated support for Enterprise. |
| What it does | Odoo CRM manages leads, opportunities, sales pipelines, activities, forecasts and quotations within an integrated business-app suite. | The product combines leads, clients, projects, invoices and retainers in one CRM for agencies and growing teams. |
Plans
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
The Agency CRM
- FreeFree
- Starter€29 a month
- Pro€79 a month
- Business€199 a month
- EnterprisePriced on request
In their own words
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.
The Agency CRM
The Agency CRM is an operating system for agencies covering leads, clients, projects, invoices, and retainers. Its visual pipeline supports unlimited pipelines and stages, automatic follow-up tasks, forecasts, and win probabilities. An AI assistant can draft quotes, emails, and tasks, and summarize pipeline and client information using company context. Marketing tools include a visual automation builder, email campaigns and sequences, and no-code funnels and landing pages. Listed integrations include Gmail, Outlook, Google Calendar, Slack, Stripe, Mollie, WhatsApp, Zapier, Exact Online, and Moneybird. The documented REST API uses OAuth 2.0 and includes an interactive sandbox and webhooks for real-time events. iOS and Android apps provide offline access to leads, deals, and contacts, then sync after reconnecting. The free plan is limited to one user, up to five clients, and 10 invoices per month. Starter is listed at €29.00 per month, billed monthly and excluding VAT; a seven-day trial does not require a credit card. The maker says data is encrypted on EU infrastructure, with role-based access and audit logs.