Odyssee Field Service vs ServiceBox
Odyssee Field Service
wello.solutionsServiceBox
getservicebox.comSide by side
| Figure | Odyssee Field Service | ServiceBox |
|---|---|---|
| Price from | €22/mo | $75/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 4 |
| Spec score · Field Service Management Software | 9.2 (#2) | 7.3 (#80) |
| Free plan | No | No |
| Integrations | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. | ServiceBox connects with QuickBooks Online, QuickBooks Desktop and Sage 50 Canada. |
| Support | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. | ServiceBox offers onboarding, role-based training, knowledge-base and training-video resources, and ongoing human support. |
Plans
Odyssee Field Service
- Essential€35 a month
- Advanced€59 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- EnterprisePriced on request
- Enterprise AIPriced on request
- UltimatePriced on request
ServiceBox
- Starter$75 a month
- Standard$210 a month
- Premium$330 a month
- EnterprisePriced on request
In their own words
Odyssee Field Service
Odyssee Field Service, presented as Wello Solutions, is field service management software for companies handling installation, maintenance, and repair. Teams can create, assign, track, and complete work orders with service reports. Scheduling includes drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel-time information. The technician app supports offline work-order execution and customer signatures. The software is listed for Android, iOS, web, and Windows, and includes vehicle dispatch, territory management, board schedule views, and live location tracking. Wello describes a documented API and more than 3,000 no-code integrations through Zapier; a described case connects it with Odoo. Listed safeguards include SSL encryption, Microsoft Azure hosting, and regular assessments by third-party security firms. Plans require a minimum of three users. Essential is €35/user/mo and Advanced is €59/user/mo; Expert is €89/user/mo when billed annually. A free trial is available, but there is no free plan.
ServiceBox
ServiceBox is field service management software for commercial HVAC, plumbing, electrical, refrigeration, fire and life-safety, and multi-trade contractors. It connects customer and job-site records with equipment history, scheduling, work orders, technician time and materials, purchasing, invoicing and accounting handoffs. Technicians can capture time, materials, photos, forms and notes, while Offline Mode keeps saved work available through weak connectivity. Quotes can become work orders, and completed details can carry into invoice preparation. Integrations include QuickBooks Online, QuickBooks Desktop and Sage 50 Canada; Sage 50 timesheets do not sync automatically. The software runs on Android, iOS and web. Support includes onboarding, role-based training, knowledge resources and human assistance. Starter is limited to qualifying two-user operations. Standard costs $210 a month with six users included, and Premium costs $330 a month with six users, purchasing, inventory visibility and multi-location capabilities. Starter costs $75 a month.