Odyssee Field Service vs ServicePower
Odyssee Field Service
wello.solutions
ServicePower
servicepower.comSide by side
| Figure | Odyssee Field Service | ServicePower |
|---|---|---|
| Price from | €22/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 4 |
| Spec score · Field Service Management Software | 9.2 (#2) | 8.8 (#12) |
| Spec score · Dispatch Software | 8.9 (#6) | 8.4 (#9) |
| API | The documented REST API supports XML or JSON and HTTP GET, POST, PUT and DELETE operations against controllers such as Company and Jobs. | The PlusOne Solutions API uses REST endpoints over HTTP with JSON payloads and JWT authentication, and supports compliance data such as screening, insurance, licenses, and verification. |
| Customer portal | Advanced and higher plans provide a web customer portal and service desk for communication and requests. | Yes |
| Founded | 2008 | G2 lists ServicePower as serving customers since 1996. |
| Free plan | No | Yes |
| Headquarters | Brussels, Belgium | McLean, Virginia, United States |
| Integrations | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. | Workforce Connectors and APIs connect ServicePower with CRM, ERP, workforce-management, customer, contractor, and other enterprise systems. |
| Legal entity | The product site and app listing identify the maker as Odyssee Mobile NV. | The Android listing identifies the developer as SERVICEPOWER BUSINESS SOLUTIONS LIMITED, registered at Petersgate House in Stockport, United Kingdom. |
| Rating on Capterra | 4.8 out of 5 from 9 reviews | 4.4 out of 5 from 9 reviews |
| Rating on G2 | 4.7 out of 5 from 3 reviews | 4.4 out of 5 from 18 reviews |
| Rating on GetApp | 4.8 out of 5 from 9 reviews | 4.4 out of 5 from 9 reviews |
| Scheduling | Features include drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel time. | The employed-workforce solution includes scheduling tools to help operations teams manage schedules and workforce efficiency. |
| Security | The pricing page lists SSL encryption, hosting on Microsoft Azure, and regular security assessments with third-party security firms. | The Trust Center lists SOC 1 Type II and SOC 2 Type II attestations and describes encryption in transit and at rest, access controls, and ongoing monitoring. |
| Support | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. | The site directs servicers to a dedicated help center and lists customer support through its support portal. |
| What it does | Wello Solutions, formerly Odyssee Field Service, manages installation, maintenance and repair operations with equipment records, work orders, planning, mobile execution and reports. | ServicePower is a field-service and mobile-workforce platform covering scheduling, routing, dispatch, contractor management, warranty claims, and business intelligence. |
Plans
Odyssee Field Service
- Essential€35 a month
- Advanced€59 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- EnterprisePriced on request
- Enterprise AIPriced on request
- UltimatePriced on request
ServicePower
- Employed WorkforcePriced on request
- Contracted WorkforcePriced on request
- Blended WorkforcePriced on request
- ServicePower HUBFree
In their own words
Odyssee Field Service
Odyssee Field Service, presented as Wello Solutions, is field service management software for companies handling installation, maintenance, and repair. Teams can create, assign, track, and complete work orders with service reports. Scheduling includes drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel-time information. The technician app supports offline work-order execution and customer signatures. The software is listed for Android, iOS, web, and Windows, and includes vehicle dispatch, territory management, board schedule views, and live location tracking. Wello describes a documented API and more than 3,000 no-code integrations through Zapier; a described case connects it with Odoo. Listed safeguards include SSL encryption, Microsoft Azure hosting, and regular assessments by third-party security firms. Plans require a minimum of three users. Essential is €35/user/mo and Advanced is €59/user/mo; Expert is €89/user/mo when billed annually. A free trial is available, but there is no free plan.
ServicePower
ServicePower is web-based software for managing field service work across employed, contracted, or blended workforces. Its listed capabilities include route optimization, customer portals, invoicing, and payments. Employed Workforce combines scheduling and mobile access with customer self-service, work order management, analytics, and Vision AI. Contracted Workforce includes dispatch, contractor reimbursement, contractor management and compliance, customer self-service, work order management, and analytics. Blended Workforce brings together scheduling, mobile access, dispatch, contractor reimbursement, contractor management and compliance, and customer self-service. ServicePower HUB covers work order management, warranty and cash-on-demand job management, parts ordering, payment processing, estimates, and invoices. The software runs on the web. ServicePower offers a free plan, with pricing on request. The maker is based in McLean, Virginia, United States.