Okendo vs REVIEWS.io

Okendo is a customer marketing platform for building customer relationships through Reviews, Loyalty, Quizzes, Referrals and Surveys. Reviews support product and site feedback, photo and video submissions, capture forms and onsite displays. Loyalty includes earn-and-redeem rules, a custom loyalty page and VIP tiers. Quizzes provide personalized product recommendations, recommendation logic and AI-powered quiz creation. Referral tools include email flows, fraud protection and automated workflows, while surveys offer question logic, shareable links and post-review or post-checkout questionnaires. Okendo lists integrations with Shopify, Google, Meta, TikTok, Klaviyo, Attentive, Postscript and Omnisend. APIs and real-time webhooks support custom experiences and actions across a technology stack. It states compliance or certification for GDPR, CCPA, SOC2, QCGA and ADA, plus annual independent penetration testing and encryption at rest and in transit. Services and databases are hosted on AWS, with databases in the United States. Support includes 24/7 live chat, training workshops, email, phone and a self-serve help center. A free plan is available; paid plans start at $19/mo, with a 14-day trial.

REVIEWS.io is a web service for collecting and displaying customer reviews. Businesses can request reviews by email and SMS, monitor feedback with alerts, use AI assistance when responding, and display reviews in widgets. Listed sources include REVIEWS.io, Google Local, Trustpilot, Yelp, TripAdvisor, Etsy, the Shopify App Store, Salesforce and custom third-party sites, as well as ReviewCentre, Houzz, Check-a-Trade, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Highya, ProductReview.com.au, Sitejabber, Idealo, Billiger.de and Trusted Shops. The Free plan includes 25 review invites per month. Essentials lists 300 invites; Start-Up lists 1,500 invites and 100 SMS invites per month; Grow lists 5,000 invites, 100 SMS invites and 100 survey replies per month; Plus lists 10,000 invites with the same monthly SMS and survey-reply allowances as Grow. Prices are listed only for Free. A 14-day trial is also listed. REVIEWS.io was founded in 2012 and is headquartered in Leicester, United Kingdom.