OnSight RVX vs Recursive Labs Visual Engagement Platform
OnSight RVX
hostcomm.net
Recursive Labs Visual Engagement Platform
recursivelabs.comSide by side
| Figure | OnSight RVX | Recursive Labs Visual Engagement Platform |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 0 |
| Spec score · Video Customer Support Software | 8.2 (#9) | 8.1 (#11) |
| Headquarters | Miami, Florida, US | St. Louis, Missouri, United States |
| Integrations | The page lists Simpro, Talkdesk, Persona, and a REST API with webhooks; it says API and webhooks are on the Enterprise plan. | The enterprise page describes prebuilt connectors for CCaaS and CRM applications but does not name them in the page text. |
| Support | Hostcomm says it replies to product questions within one business day and offers phone support. | The site offers demos and lists sales phone and email contacts for inquiries. |
Plans
Recursive Labs Visual Engagement Platform
No plans published.
In their own words
OnSight RVX
OnSight RVX has no write-up on Specifiction yet; its figures are above.
Recursive Labs Visual Engagement Platform
Recursive Labs Visual Engagement Platform provides tools for agents to see, guide and assist customers in real time. Remote Video Assistance lets an agent view a customer’s live smartphone video through a text link, without an app or download. Agents can pause the stream, annotate a frozen frame and add other participants. Mixed Reality tools allow agents to point into the video, show tools or props and draw in the stream. ReadOnly Cobrowse lets agents view a customer’s website, redact sensitive data at the element level and annotate while the customer controls clicks. WebRTC Share supports browser tabs, applications and full desktops on Windows and Mac. Native Android and iOS SDKs can limit sharing to an app or show the full device, with controls to shield sensitive panels. Customers can launch video from digital properties, and agents can move text or voice conversations to video using a one-time link. The platform also supports escalation from AI experiences to live agents. Recursive Labs describes its architecture as cloud native and API first, with dedicated instances available. Pricing is on request; no plans are available for direct purchase.