OpenTable GuestCenter vs Salesforce for Restaurants
OpenTable GuestCenter
opentable.comSalesforce for Restaurants
salesforce.comSide by side
| Figure | OpenTable GuestCenter | Salesforce for Restaurants |
|---|---|---|
| Price from | $149/mo | $25/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Restaurant CRM Software | 8.0 (#10) | 8.0 (#11) |
| Founded | 1998 | 1999 |
| Headquarters | San Francisco, California, United States | Salesforce lists its worldwide corporate headquarters in San Francisco, California. |
| Support | OpenTable advertises restaurant customer support 24 hours a day, seven days a week, plus setup and training support. | The restaurant page invites prospective customers to watch a demo or request a call with an expert. |
Plans
OpenTable GuestCenter
- Basic$149 a month
- Core$299 a month
- Pro$499 a month
Salesforce for Restaurants
- Salesforce Starter$25 a month
- Marketing Cloud Next Growth Edition$1,500 a month
- Marketing Cloud Next Advanced Edition$3,250 a month
- Salesforce Personalization$8,000 a month
- Marketing Intelligence$10,000 a month
- Loyalty Management$20,000 a month
In their own words
OpenTable GuestCenter
OpenTable GuestCenter is a restaurant management platform intended to help attract diners, manage reputation, streamline operations, and encourage repeat visits. Its Basic, Core, and Pro plans combine diner-network and reputation tools with progressively different seating automation and guest-marketing features. Depending on plan, reservation tools include booking integrations across 100+ sites and apps, customizable floor plans, Smart Assign, inventory controls, waitlists, and automated reservation messages. Pro adds guest profiles, automated email campaigns, guest tags, and post-dining surveys. GuestCenter integrates with restaurant software such as point-of-sale systems and email providers. The restaurant manager app for iPhone and Android shows reservation activity, cover trends, and VIP notifications; web access is also listed. OpenTable advertises customer support every day and around the clock, with setup and training support. Basic costs $149 a month, Core costs $299 a month, and Pro costs $499 a month. The standard agreement lasts one year and renews annually unless notice is given 30 days before renewal. Basic is available only in the US and includes a 30-day trial. Cover fees and website reservation charges vary by plan and booking source.
Salesforce for Restaurants
Salesforce for Restaurants has no write-up on Specifiction yet; its figures are above.