OpenText Fax Cloud Connect vs TELUS Cloud Fax
OpenText Fax Cloud Connect
opentext.comTELUS Cloud Fax
telus.comSide by side
| Figure | OpenText Fax Cloud Connect | TELUS Cloud Fax |
|---|---|---|
| Price from | C$499.92/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 2 | 2 |
| Spec score · Online Fax Services | 8.5 (#27) | 8.9 (#8) |
| Fax numbers | Users can select new numbers from a pre-provisioned pool for immediate assignment and use. | Customers receive dedicated local or toll-free numbers and may retain existing fax numbers. |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Integrations | It uses OpenText Fax features, functionality, and integrations; the product overview depicts back-end systems, email, desktop, print/scan MFP, phone, and portal inputs. | The page names SAP and Salesforce.com as example application integrations available via a Fax API. |
| Intended users | The product overview identifies IT, system administrators, system architects, and telecommunications personnel as staff who can focus on other initiatives when telephony work is removed. | TELUS describes Cloud Fax as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines. |
| Support | OpenText lists Fax Cloud Connect support hours as 8:00 am–8:00 pm ET, with 24×7 coverage for Severity 1 issues under Protect Anytime Hours. | The product page lists separate technical-support numbers for TELUS Cloud Fax and the eFax Corporate-powered service. |
| Virtual fax number | Yes | Yes |
| What it does | OpenText Fax Cloud Connect moves fax transmissions to the cloud while retaining the OpenText Fax server. | TELUS Cloud Fax replaces fax machines, servers, toner, paper and dedicated fax lines with cloud faxing through email. |
Plans
OpenText Fax Cloud Connect
- Fax Cloud Connect North America Tier 1 (Annual) (RightFax Connect)C$5,999 a year
- Fax Cloud Connect North America Tier 2 (Annual) (RightFax Connect)C$11,999 a year
TELUS Cloud Fax
- Single fax number$14.95, paid once
- Setup feePrice not published
In their own words
OpenText Fax Cloud Connect
OpenText Fax Cloud Connect has no write-up on Specifiction yet; its figures are above.
TELUS Cloud Fax
TELUS Cloud Fax is a cloud-based service for organizations that send and receive faxes by email. The Single fax number plan costs $14.95 a month and includes one local or toll-free number and 300 pages per month: 200 inbound and 100 outbound. Setup costs $12.95 one time, and each additional page costs $0.12. To send a fax, users attach a document to an email and enter the recipient's fax number. Incoming faxes arrive as PDF email attachments, and customers can keep existing fax numbers. TELUS says the service works with all email platforms and supports international faxing. Its page names SAP and Salesforce.com as examples of integrations available through a Fax API. TELUS says it uses advanced security technologies, that Canadian-bound faxing keeps customer data in Canada, and that complete audit trails help with data privacy regulations. The service has a 99.5% uptime objective. Platforms listed include web, Android, iOS, macOS, and Windows. TELUS describes it as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines.