OpenText Fax Cloud Connect vs TPx Virtual Fax
OpenText Fax Cloud Connect
opentext.comTPx Virtual Fax
tpx.comSide by side
| Figure | OpenText Fax Cloud Connect | TPx Virtual Fax |
|---|---|---|
| Price from | C$499.92/mo | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Plans published | 2 | 4 |
| Spec score · Online Fax Services | 8.5 (#27) | 8.9 (#12) |
| Encryption | The OpenText Cloud fax network data sheet states that data is encrypted with 128-bit encryption at rest and 256-bit encryption in transit, with keys rotated every 30 days. | TPx says Virtual Fax uses TLS encryption for sending and receiving, while faxes stored in the portal are behind HTTPS authentication but are not stored encrypted. |
| Fax numbers | Users can select new numbers from a pre-provisioned pool for immediate assignment and use. | The service offers local or toll-free virtual fax numbers. |
| HIPAA | OpenText says it can sign business associate agreements for Fax Cloud Connect to help drive HIPAA compliance. | TPx says its Virtual Fax service is included among its HIPAA compliant outsourced IT options, with safeguards and policies verified by a third-party audit. |
| Inbound faxing | Yes | Yes |
| Support | OpenText lists Fax Cloud Connect support hours as 8:00 am–8:00 pm ET, with 24×7 coverage for Severity 1 issues under Protect Anytime Hours. | TPx support is available through its customer portal, live chat, support cases, and phone at 877-487-8722. |
| Virtual fax number | Yes | Yes |
| What it does | OpenText Fax Cloud Connect moves fax transmissions to the cloud while retaining the OpenText Fax server. | TPx Virtual Fax sends and receives business faxes through internet connections without physical fax hardware. |
Plans
OpenText Fax Cloud Connect
- Fax Cloud Connect North America Tier 1 (Annual) (RightFax Connect)C$5,999 a year
- Fax Cloud Connect North America Tier 2 (Annual) (RightFax Connect)C$11,999 a year
TPx Virtual Fax
- Virtual Fax usagePrice not published
- Virtual Fax included usageFree
- Additional fax pages$0.05, paid once
- TPx Virtual FaxPriced on request
In their own words
OpenText Fax Cloud Connect
OpenText Fax Cloud Connect has no write-up on Specifiction yet; its figures are above.
TPx Virtual Fax
TPx Virtual Fax has no write-up on Specifiction yet; its figures are above.