OpenUp vs Spring Health

OpenUp provides workplace mental well-being support for employees, managers, family members and organisations. It brings together psychologists, lifestyle experts, financial coaches, nutritionists and medical doctors, alongside group sessions and self-guided learning. Employees covered by an employer partnership can book unlimited sessions without approval, with appointments available within 48 hours; coaching is offered in 45 languages. A roughly 10-minute Vitality Check gives users personalised recommendations and employers anonymised organisational insights. OpenUp says managers and HR cannot see who uses the service or what they discuss. Its AI coach helps users reflect and choose next steps, but does not diagnose or provide clinical advice; a human escalation pathway is available at any time for acute distress signals. The service is available on web, Android and iOS. People without employer access can book a free first session, then buy a three-session card for €249, paid once, with 25-minute online sessions. Employer partnership pricing is on request.

Spring Health is a paid mental health service available through web, Android, and iOS. It offers personalized support spanning self-guided tools, coaching, therapy, medication management, and specialty care. Its Precision Mental Healthcare approach considers member needs, preferences, symptoms, goals, and care options when recommending providers and care, while allowing members to choose. The member app provides care recommendations, appointments, self-guided Moments, Care Navigator messaging, and 24/7 support. Spring Health says provider appointments are available in less than a day on its business page. Employers, health plans, and channel partners can connect it through eligibility integrations, single sign-on, benefits navigation, warm handoffs, referrals, and reporting. Employers receive de-identified, aggregated information on engagement, utilization, access, clinical improvement, and trends; member-level clinical information requires express authorization. Coverage varies by employer, plan, location, and benefit design. Billing currently stores and automatically bills one primary insurance plan and does not automatically submit secondary claims.