Spring Health
springhealth.com
What it is
Spring Health is a paid mental health service available through web, Android, and iOS. It offers personalized support spanning self-guided tools, coaching, therapy, medication management, and specialty care. Its Precision Mental Healthcare approach considers member needs, preferences, symptoms, goals, and care options when recommending providers and care, while allowing members to choose. The member app provides care recommendations, appointments, self-guided Moments, Care Navigator messaging, and 24/7 support. Spring Health says provider appointments are available in less than a day on its business page. Employers, health plans, and channel partners can connect it through eligibility integrations, single sign-on, benefits navigation, warm handoffs, referrals, and reporting. Employers receive de-identified, aggregated information on engagement, utilization, access, clinical improvement, and trends; member-level clinical information requires express authorization. Coverage varies by employer, plan, location, and benefit design. Billing currently stores and automatically bills one primary insurance plan and does not automatically submit secondary claims.
Spec sheet
- What it does
- Spring Health describes itself as a global mental health company offering personalized support through self-guided tools, coaching, therapy, medication management, and specialty care.Read 8 Oct 2026 · springhealth.com
- Integrations
- Spring Health says it can work with employer benefits ecosystems through eligibility integrations, single sign-on, benefits navigation, warm handoffs, referrals, and reporting.Read 8 Oct 2026 · springhealth.com
- Mobile apps
- The Spring Health app is available for iPhone and iPad through the App Store and for Android through Google Play.Read 8 Oct 2026 · apps.apple.com
- Privacy
- Spring Health says employers do not receive member-level clinical information without the member’s express authorization.Read 8 Oct 2026 · springhealth.com
- Headquarters
- New York, New York, United StatesRead 28 Sep 2026 · springhealth.com
- Founded
- 2016Read 28 Sep 2026 · springhealth.com
- Care access
- The company says provider appointments are available in less than a day on its business page.Read 8 Oct 2026 · springhealth.com
- Care matching
- Its Precision Mental Healthcare approach uses member needs, preferences, symptoms, goals, and care options to recommend care and providers while allowing members to choose.Read 8 Oct 2026 · springhealth.com
- Company history
- Spring Health says it was founded in 2016 as an AI company.Read 8 Oct 2026 · springhealth.com
- Coverage limit
- Available services and dependent eligibility vary by employer, health plan, location, and benefit design.Read 8 Oct 2026 · springhealth.com
- Insurance limit
- The member billing platform can currently store and automatically bill one primary insurance plan at a time; it does not automatically submit secondary claims.Read 8 Oct 2026 · careteam.springhealth.com
- Member support
- The member app offers personalized care recommendations, appointments, self-guided Moments, Care Navigator messaging, and 24/7 support.Read 8 Oct 2026 · play.google.com
- Reporting
- Employers receive de-identified, aggregated reporting on engagement, utilization, access, population-level clinical improvement, and broader trends.Read 8 Oct 2026 · springhealth.com
- Security and compliance
- Its Trust Center lists HITRUST, SOC 2 Type II, GDPR, CCPA, HIPAA, ISO 27001, and ISO 42001 badges.Read 8 Oct 2026 · trust.springhealth.com
- Support contact
- Members can contact the Care Team by phone at 855-629-0554, submit an online support ticket, or use live chat.Read 8 Oct 2026 · careteam.springhealth.com
- Who it serves
- Spring Health works with employers, health plans, and channel partners to provide mental health care.Read 8 Oct 2026 · springhealth.com
Plans and prices
Spring Health for organizations Priced on request Customized to the employer or health plan; request a demo Read 8 Oct 2026 · springhealth.com
Strong points and limits
Strong points
- Therapy, coaching, and medication management
- Personalized provider and care recommendations
- Member app with 24/7 support
- Aggregated employer reporting
- Web, Android, and iOS access
Limits
- Pricing is available only on request
- Coverage varies by employer and benefit design
- Only one primary insurance plan is auto-billed
- Secondary claims are not automatically submitted
Who it suits
Spring Health suits employers, health plans, and partners seeking personalized mental health support for members. It also fits people who want therapy, coaching, self-guided tools, and care navigation through web or mobile apps.
Verdict
Spring Health combines multiple mental health services with personalized matching, member navigation, and aggregate employer reporting. Prospective organizations should confirm eligibility, regional coverage, and insurance billing behavior before choosing it.
Where Specifiction places it
- Employee Mental Health Software#25 of 337.1
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